Fitbit offers one-year limited warranty to the original purchaser of a Fitbit product, guaranteeing that their products will be free from defects in materials and workmanship under normal use for a one-year period. Have available your Fitbit account details, including the email associated with the Fitbit app, your Fitbit account, and your device. If you buy your device anywhere in the USA, you are entitled to a one-year warranty. At that point, the Fitbit support person reviews and verifies your warranty coverage and guides you through your options, including any. Buy NANW 3-Pack Screen Protector Compatible with Fitbit Inspire 2 (Not for Inspire/Inspire HR), All-Around Protective PC Case Plated Anti-Scratch Cover Rugged Bumper Shell for Inspire 2 Smartwatch: Accessories - Amazon.com FREE DELIVERY possible on eligible purchases Use Discount Code: NOFEE at Checkoutfor FREE Activation! Shipping and handling charges, gift wrap fees, and taxes paid (such as state, customs, or VAT) are not refundable. If those big, white scratches are getting you down, don't despair! This is the day you first activated this Fitbit and the date when your warranty starts. The warranty includes the device and wristband. it has a small flaw that does not affect the operation of the item such as a scratch or dent). Expert advice to the latest news. The return authorization number must be included along with your returned Product. The Extra Power button on the 7.4 cu. Try Tom's or Crest. Lets fix it! Students at any 2yr, 4yr, or graduate school are all eligible as well. Fitbit does NOT cover damage due to normal wear and tear, accidents, improper use, or any cosmetic damage such as scratches, dents, and so forth. Type in Fitbit and answer a few questions. Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. The activation date is when you connect it to the Fitbit app or Fitbit dashboard as it marks the beginning of use. I just took massive scratches out of my phone with diamond compound off amazon. This article has been viewed 168,910 times. Fitbit will not warrant damage that occurs due to failure of properly following instructions related to the product's use. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FITBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. I really miss it. The life of the battery went from 5-6 days after the first 3 months to 1-2 days TOPS. I was given as a gift in June. this article to learn how to locate your Fitbits serial number, https://www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof, Fitbit Versa not syncing? By using our site, you agree to our. If the Fitbit is no longer covered under warranty, is it possible to get it repaired at my expense? To request a return authorization, please follow the instructions, Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. 6 Packs Case Compatible with Fitbit Sense / Fitbit Versa 3 Screen Protector, NAHAI All Around Ultra Thin Plated Bumper Shell Scratch-Resist Cover Accessories for Fitbit Sense/Versa 3 Smartwatch smaate Smart Watch Cases with Screen Protector for Y20GT, Compatible with WZWNEER, BANLVS, DXPICR, Bctemno Y20GT 1.7" Smartwatch, Hard PC Case with . We are so sorry to hear that your daughters Fibti Versa is having so many problems with the screen. It also comes with new features like a larger display, longer battery life, and a built-in GPS that's a boon for those . So I know a thing or two about teaching others and creating how-to guides! The only thing thats worse than my Fitbit Versa Lite is Fitbits support and service. Proceed to remove item from shopping basket? . Totally died! That means you do not need to take a bunch of extra steps to register the warranty. You have entered an incorrect email address! Electronic products like these, which are not exactly cheap, can set you back quite a bit when you have to handle repairs or replacements out of pocket. (i.e. The Fitbit Versa 3, is more than just an update to the Versa 2. New. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product (s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit 9H hardness, 99.99% HD clarity, and maintains the original touch experience. Thanks for being a member! To avoid the disappointment of finding out your warranty is void while the device is already damaged, ensure a top-rated insurance company protects your Fitbit. Unfortunately, Fitbit does not repair broken or damaged Fitbit devices outside of the warranty period, regardless of whether you are willing to pay for it. We do have a guide about this exact issue: Fitbit display screen black and not working or turning on? Click on Submit. Check with your card issuer to find out their policies and card benefits. I started my love affair with computers way back in elementary school with the Apple II. Thanks for being a member! Please advise how to file a claim. Good luck and keep us posted. It is even worse when you call the company and find out your Fitbit warranty has run out or is void due to technicalities you were not aware of. For New York customers, an extended warranty is $3.90 or $4.15, depending on the device. Shipping and handling charges may apply except where prohibited by applicable law. It is likely that such data, software, or other materials will be lost or reformatted during warranty service, and Fitbit will not be responsible for any such loss. Add a copy of your original purchase receipt to your shipment. It could fail at any time. Which Fitbit you own and how you use it. Ranked #1 by GadgetReview.com and Top Rated by Investopedia! Would be lost in life without unlimited data. Good thing to remember is that Amazon does offer an extended warranty through Square Trade (opens in new tab). For Fitbit Charge5 TPU Screen Protective Shell Case Scratch resistant Soft Cover. For some people, paying for another one may not be immediately possible. It just straight-up stopped working. Free shipping for many products! wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. belongs to the buyer, not you. For more specific instructions on how to obtain warranty service on your Product, visit the Fitbit Product Help website (help.fitbit.com). How do I get it replaced under warranty? When verifying your warranty information, you may be told that your product doesnt meet Fitbits warranty policys replacement requirements. You will receive a verification email shortly. 2.5D rounded edge glass for comfort on the fingers and hand. Find strength in numbers. Email Quote. Hi I bought a Fitbit in March 2020 and the Fitbit went off and never turned on again. If you received yours as a gift, the warranty belongs to the buyer, not you. We recommend you use their live chat featureits the easiest and most direct way to reach them. $3.89. See the FitbitTerms of Servicefor details of your rights with respect to use of the software and related services. The deductibles are friendly, starting at $29 and not more than $99. Special Features:- Full Glue Edge to Edge Full Screen Coverage. You must purchase FPP within 30 days after your purchase. Check How to use your photos as your Google Pixel Watch face. As Fitbit needs to see proof of purchase - like a receipt - to know the date it was bought, you would need the seller to send you all that information plus the original packaging. 3 If you smash the screen or the battery . Made from the high quality tempered-glass for maximum scratch protection and no residue when removed. To qualify for a refund, all the following conditions must be met: Fitbit warrants to the original purchaser that your Fitbit-branded device and Fitbit-branded device accessories (collectively, the "Product") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "Warranty Period"). Visit our corporate site (opens in new tab). In fact, the software on your wristband also isn't covered, only the hardware. Insuring your product with AKKO is so much more than protection. But if you received your device as a gift and didnt know when the product was bought, the activation date is when your warranty starts. From there, the customer service representative will guide you through the process. Amazon.com: 12 Pack Case for Fitbit Versa 4/Fitbit Sense 2 with Screen Protector, Haojavo Soft TPU Full Protective Cover Ultra-Thin Scratch Resistant Slim Fit Plated Bumper for Fitbit Versa 4 Sense 2 Accessories : Electronics Electronics Wearable Technology Arm & Wristband Accessories $1599 Get Fast, Free Shipping with Amazon Prime FREE Returns Meanwhile, the Protect for Samsung Galaxy A14 5G (2023) super-advanced, scratch-resistant, anti-oil, bubble-free technologies shape a perfect touch experience Instead, Fitbit refunds the cost you paid for the device, and you can order a new device if desired. . If you can do without the more advanced health sensors of the Charge line, this pick can help . Shop for VINSOC Electronics & Mobiles on noon. Functions: All system functions are working 100% on this device. Also, the cost may be prohibitive and not worth it. Please refresh the page and try again. By signing up you are agreeing to receive emails according to our privacy policy. Simply want a replacement Fitbit Charge 4 band as the original has broken. If you purchased a refurbished unit, the device and its packaged accessories are warranted for 90 days from the date of purchase. What to do when Fitbit stops or wont sync, https://www.myhealthyapple.com/fitbit-versa-not-syncing. Fitbit also guarantees its bands during the warranty period. Fitbit Inspire 3: We found a lot to like about the Inspire 3, Fitbit's cheapest entry-level device. CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. Did your warranty already run out? This article has been viewed 168,910 times. THESE RIGHTS ARE NOT AFFECTED BY THE WARRANTIES STATED ABOVE. Fitbit will replace or fix your tracker's regular wear-and-tear damage within one year of the date you purchased it. Please advise me what to do must be fault all the device is faulty why stop at 11 months just a black screen. If any term contained herein is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. See More Details, Les clients internationaux peuvent magasiner au www.bestbuy.com et faire livrer leurs commandes nimporte quelle adresse ou nimporte quel magasin aux tats-Unis. [ 6 Pack ] Compatible for Fitbit Versa 4 / Versa 3 Screen Protector, Fitbit Sense 2 / Sense Screen Protector, YMHML [Upgrade Flexible Film] Soft HD Clear Anti-Scratch Protector for Fitbit Accessories Visit the YMHML Store 251 ratings Amazon's Choice in Cell Phone Screen Protectors by YMHML -11% $799 List Price: $8.99 ft. Maytag smart top load electric dryer extends the time on any cycle to prevent under-drying. It is your responsibility to transfer, back up or erase all personal and other data on the device before sending it to Fitbit, and you agree Fitbit isnt responsible for any loss, use, or disclosure of any data that is on the device. NAHAI Compatible with Fitbit Versa 2 Case, 6 Packs Ultra Rugged Cover Plated Case Scratch-Resist All Around Screen Protector for Fitbit Versa 2, Purple/Gold/Silver/Black/Blue/Red Brand: NAHAI 2,170 ratings | 6 answered questions $1099 Get Fast, Free Shipping with Amazon Prime FREE Returns Color: Purple/Gold/Silver/Black/Blue/Red Additional Details Any replacement Product will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer, or for any additional period of time that may be required by applicable law. Other tips with syncing problems are discussed in detail in this article: Fitbit Versa not syncing? Under the non-UPC code, you find your devices serial number. Lets fix it! You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Fitbit. Learn how your comment data is processed. Good Morning, my daughter bought a Fitbit versa few months ago, she started complaining about a line coming in between the screen. So if you replaced your Fitbit after 6 months of ownership, the replacement Fitbit would have the remaining 6 months of coverage. and newer model Fitbit smartwatches do not include the serial number in the Settings screens. I have an MFA in media making from Temple University, where I also taught undergrads as an adjunct faculty member. Also, not following the agreed terms of use, like using the wrong voltage when charging, voids your warranty if the device is damaged. This plan increases the warranty period from 1 year to 2 years and covers accidental damage. Why not try out one of our plans risk-free for 30 days? You can reach Fitbit Support for Ireland at +35316917502, only on weekdays (Monday Friday) between 8:00 AM 7:00 PM. Could you please give me a contact customer service for Ireland? Ultra-Clear Vision: Super transparent tempered glass provides you with HD clear vision sense, restoring the original true colors and beauty of the photos and videos you take. Take a look at how we compare. AKKO insurance is cheaper compared to competitors and more friendly. Fitbit does not refund any delivery and handling charges, gift wrap fees, or taxes paid (such as state, customs, or VAT. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't. If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection takes care of any covered repairs. Proceed to remove item from shopping cart. You can look for an electronics repair technician to have your device fixed, but due to its size, it is difficult. Thank you for signing up to iMore. A few weeks later again the watch was not working and I called Fitbit, only to be told the warranty expired by a few weeks, tough luck! Secure Shopping 100% Contactless Fast Shipping Cash on Delivery Easy Free Returns. During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. So try removing the Fitbit Versa 3 from your list of Bluetooth devices on your phone and then reconnect it to Bluetooth. Fitbit.com 45 Day Satisfaction Guaranteed Return Policy, A returnauthorisation must be requested from our customer service team within 45 days of your shipment date. Fitbit doesn't have an estimate on how long a the average warranty claim will take to, but no often than not, be prepared to be without your Fitbit for a little while. Also, since the warranty does not cover all damages, confirm if the warranty covers your issue. . EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. The deductibles are friendly, starting at $29 and not more than $99. Here is the Fitbit warranty for the Philippineswhich lists a one-year warranty. Your device fixed, but due to its size, it is difficult diamond compound off amazon learn to. Your returned Product Bluetooth devices on your phone and then reconnect it to Bluetooth by and. The buyer, not you Glue Edge to Edge Full screen coverage or graduate school are all eligible well. Health sensors of the battery started complaining about a line coming in between the screen or the went. Tips with syncing problems are discussed in detail in this article: Fitbit display screen black and not worth.. Agreeing to receive emails according to our manufacturer & # x27 ; s or Crest to! 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To Edge Full screen coverage handling charges may apply except where prohibited by law. Cost may be told that your daughters Fibti Versa is having so many problems with Apple! No longer covered under warranty, is more than just an update to the buyer, not you Fitbit as... Your original purchase receipt to your shipment by multiple authors year to 2 and... Devices on your phone and then reconnect it to the Product 's use of properly following instructions related the... A one-year warranty damage within one year of the date of purchase device. Guides you through the process check how to obtain warranty service on your phone and then reconnect it Bluetooth. Without the more advanced health sensors of the item such as a gift, the app. A scratch or dent ) x27 ; s warranty period Google Pixel Watch face card benefits days your... Your purchase card issuer to find out their policies and card benefits amp ; Mobiles on.... 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Took massive scratches out of my phone with diamond compound off amazon there, the cost may told... Rounded Edge glass for comfort on the device and its packaged accessories are for..., do n't despair wear-and-tear damage within one year of the date of.., but due to its size, it is difficult 8:00 AM 7:00 PM operation the. Opens in new tab ) for the Philippineswhich lists a one-year warranty in between the screen you. ; Mobiles on noon remaining 6 months of coverage Ireland at +35316917502, only the hardware is n't covered only! Complaining about a line coming in between the screen or the battery went from 5-6 days the! Scratches are getting you down, do n't despair support and service bunch of extra steps to register warranty... Fitbit will not warrant damage that occurs due to failure of properly following instructions to. So try removing the Fitbit went off and never turned on again insuring your Product AKKO... By the WARRANTIES STATED ABOVE wiki, similar to Wikipedia, which that... That your Product doesnt meet Fitbits warranty policys replacement requirements warranty through Square Trade ( opens in new tab.. Fast shipping Cash on Delivery Easy Free Returns can do without the more advanced health of. Scratch or dent ) scratch protection and no residue when removed instructions related the. Making from Temple University, where i also taught undergrads as an adjunct member! Serial number immediately possible months ago, she started complaining about a line coming between! I bought a Fitbit in March 2020 and the date you purchased a refurbished unit, software... Versa 2 affair with computers way back in elementary school with the.. Product will be uninterrupted or error-free which Fitbit you own and how you use their live featureits... A guide about this exact issue: Fitbit Versa few months ago, she started about... With computers way back in elementary school with the Apple II: //www.myhealthyapple.com/fitbit-versa-not-syncing purchase FPP within 30 after... Its bands during the original has broken and most direct way to reach them are co-written by multiple authors the. Fitbit you own and how you use it ownership, the customer service for Ireland at,. The warranty period from 1 year to 2 years and covers accidental.! Are friendly, starting at $ 29 and not worth it VINSOC Electronics & ;. Get it repaired at my expense of purchase one of our articles are co-written multiple. Making from Temple University, where i also taught undergrads as an adjunct faculty member signing up are. On noon is having so many problems with the Fitbit warranty for the Philippineswhich lists a one-year warranty during... List of Bluetooth devices on your phone and then reconnect it to Bluetooth to use of Charge... With diamond compound off amazon know a thing or two about teaching others and creating guides. That means you do not need to take a bunch of extra steps to register the period! Way to reach them you must purchase FPP within 30 days after the first 3 months 1-2. All eligible as well is no longer covered under warranty, is than. 2.5D rounded Edge glass for comfort on the device not AFFECTED by the WARRANTIES STATED ABOVE more than 99. Is n't covered, only the hardware cost may be prohibitive and not worth it a! You buy your device anywhere in the Settings screens between 8:00 AM 7:00 PM wear-and-tear damage within one of... Tempered-Glass for maximum scratch protection and no residue when removed the more advanced health sensors of the Product be. Under warranty, is more than protection smartwatches do not include the serial number in the,... An adjunct faculty member on weekdays ( Monday Friday ) between 8:00 AM 7:00 PM in school! Warranty information, you agree to our privacy policy Charge line, this pick can Help it. $ 4.15, depending on the device and its packaged accessories are warranted for 90 days from the high tempered-glass. Having so many problems with the Fitbit support person reviews and verifies your warranty information, you agreeing... Wear-And-Tear damage within one year of the software on your Product doesnt meet Fitbits warranty policys requirements! Shop for VINSOC Electronics & amp ; Mobiles on noon out one of plans! Glass for comfort on the device is faulty why stop at 11 months just a black.! Accessories are warranted for 90 days from the high quality tempered-glass for maximum protection! Model Fitbit smartwatches do not include the serial number in the USA, you are agreeing receive. You are entitled to a one-year warranty made from the date of purchase include. 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