Take it all in or take it easy the choice is yours. Do you provide meals onboard for people with special dietary requirements? The Stena Plus Lounge is also available on our routes to Denmark. I don't know how this boat got approved for long distance sailings, because disabled people are screwed! You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. How do I register for the Extra loyalty programme? Spacious room with a double bed, tv, small sofa and armchair. We were Made feel so important. I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. I missed a ferry from Holyhead to Dublin and had to get from Liverpool to Belfast last minute. Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. Our Hygge Recline Lounge is a calm space with comfy reclined chairs, soft tones and lighting and large (muted) TVs. All petsmustbe pre-booked prior to travel and have the necessary vaccinations and paperwork. Many thanks to all, a great day out. From Co. Donegal to Belfast - train/bus/how? Please note: To ensure a relaxed atmosphere, passengers under the age of 8 years old are not permitted in the Stena Plus Lounge on our Irish Sea routes, nor on our Harwich - Hook of Holland route. Look out for our special multipack deals for even further discounts. I had booked stena ferries Holyhead - Dublin and return for June 2023 with the booking I included the 6 fee for cancellations or change of booking.Unfortunately i had to cancel my bookings for June. What are the opening hours of your ferry terminals? This is the version of our website addressed to speakers of English in the United States. It's an ergonomic disaster! Two and a half hours travel. Do you have electric vehicle recharge facilities onboard? Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? How do I update my online profile with Stena Line? The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. lynndyloo. The Stena Plus Lounge is a private lounge area available to passengers for a small extra charge. Where can I find directions to the terminal? Unacceptable. Do I need a printed copy of my ticket to travel? Coffee, drinks and snacks on hand throughout the voyage, dedicated toilets, friendly and attentive staff, and even newspapers and other reading material. Absolutely disgusting. Free soft drinks and teas and coffees, biscuits. 'Hygge' recline lounge (additional fee applies). They two guys who showed him around the bridge were fantastic and patient with him. Only 4 stars as the loading was a bit chaotic, late and the car deck crew were rather surly and seemingly disinterested. They two guys who showed him around the bridge were fantastic and patient with him. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101919458', '');}, 'log_autolink_impression');Dublin sailings a number of times by comparison the Stena ships on the Birkenhead-Belfast route are pure luxury,but yes they are getting on a bit & are due to be replaced by new bigger vessels soon,we enjoyed our sailings on them though. Short Stay by Motorbike to Ireland or Britain. Ship was good however the staff am not sure where they get their workers fromBut there was this guy called Rolando at in the kitchen who never heard of customer service in his life before he was rude we asked him for hot water for our baby who is 6 months old He refused to serve us and told us to complain This experience. The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! Staff very friendly and helpful. Where are there luggage storage facilities in Belfast? All of our ferries are adapted to suit the needs of wheelchair users and reduced mobility passengers. Whatever time of day you're travelling, you'll find a great value meal in this restaurant - breakfast, lunch or dinner. What identification documents do I need to travel? What can I use my Extra points to purchase? Travelling to Northern Ireland without a passport, Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. How can I make a booking using a Tesco Clubcard voucher? The lounge is handy if you want a quiet space to just sit and chill out while you cross but you can get by without it. Review tags are currently only available for English language reviews. If you don't have a profile, please enter your booking reference and email address below to access yourbooking details. Our Birkenhead-Belfast sailing was delayed over an hour due to bad weather meaning that we were going to be getting to our hotel in Belfast later than we felt comfortable with for an evening meal,our plan had been to stay in our cabin apart from the occasional stroll on the deck for(too much as it turned out! It was worth every penny. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Are there toll roads I need to be aware of close to the ports? Do you provide a late check-out option on your ferries? At least Stena Plus. Create an account. Suggested companies are based on peoples browsing tendencies. This is the place to laze, read a book and enjoy a complimentary tea or coffee. Foot passengers must collect their tickets from the Freight Counter at least 45 minutes before departure (the Freight Counter is open from 05:30 to 22:45 Mon - Sat and from 08:15 to 22:15 on Sun). Experience even higher levels of luxury, comfort and convenience in our exclusive Stena Plus Lounge. Is it worth booking the plus lounge or a cabin when taking the 10.30 Stena Line ferry from Liverpool to Belfast? Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Can I carry extra fuel in my car or motorhome? How do I book if I don't know the vehicle registration? What are the opening hours of your ferry terminals? I usually go cairnryan to Belfast. How do I update my online profile with Stena Line? See you later in the year! Are cabins mandatory on overnight sailings? Verification can help ensure real people write reviews about real companies. If you don't have a profile, please enter your booking reference and email address below to access your booking details. Its definitely worth the price since you will be on the boat for 8hrs. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Review tags are currently only available for English language reviews. But I don't suffer fools well and met too many on the boat. Well worth the money. Stena will now always be my chosen ferry operator - my sincere best wishes to all your wonderful staff - - - they even called to follow up my request - Well done Stenaline - - -. Cheers for the replies. How can I make a booking using a Tesco Clubcard Partner code? What limits are there on purchasing alcohol and tobacco products onboard? Try your luck with our casino games. For the same dates/times of travel the price using 60 of clubcard boost was 101 more expensive than booking without clubcard boost! Shop well stocked with some good deals. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Due to recent server update you need to restart the booking.. Could easily have docked on time but didn't for reasons unknown. All rights reserved. How long before departure do I need to check-in? Sailed twice with stenaline from rosslare to cherbourg last year and the ship and crew were fantastic, really made our trip. There is supposed to be a non-stop supply of all supplies all journey. Claim your profile to access Trustpilots free business tools and connect with customers. Services vary on each route, therefore, please check details when booking your crossing. Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Clean, spacious and also impressed with the size of the kennels. This was offered to me without me having to ask and was also offered to lone parents travelling with small children and pushchairs/ luggage. Weve a wide range of wines and spirits onboard including whiskey, vodka, gin and liqueurs available at great prices. I didn't book a kennel thinking they were too small but was given one last minute to try. Do you have questions or need help with your booking? There is free tea,coffee, biscuits and crisps also think there are soft drinks. How do I book multiple vehicles on one booking? You can view, amend or cancel your bookings online by logging into your Stena Line profile. Check-in for foot passengers closes 30 minutes before departure. Enjoy a drink in our bar and be wowed by the impressive atrium, upgrade to the calm of our Hygge Lounge or relax in our exclusive Stena Plus Lounge where the higher levels of comfort and service will make your trip even more special. Can I carry extra fuel in my car or motorhome? Are your ports and ferries accessible for reduced mobility passengers? Our Premium fare offers you the most favourable conditions, greater flexibility, *Stena Plus Lounge access . We use this service a few times a year with our most recent over the last few weeks. But I would have to pay 250!!!! This was well worth it, comfy seats, great views, television, newspapers and copious amounts of snack food and drinks. Even a Television, free minibar and snacks in the premier cabin. To ensure a relaxed atmosphere, the Hygge Recline Lounge welcomes guests aged 8 and over. I think its good value especially if boat is very busy. Are there conference facilities available onboard? Where can I find directions to the terminal? Have a sweet trip and pick up some tasty snacks. Bad enough they cancelled our morning sailing without offering an alternative! What payment methods and currencies can be used onboard. Avocadoes were so old, even sour taste. Check-in for vehicles closes 60 minutes before the scheduled departure time. What are the call costs for using my mobile phone onboard? Enjoy even higher levels of comfort, style and service in our exclusive Stena Plus Lounge. What is the Business Traveller programme? Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. The second of these would become Stena Edda. Can I check my luggage in for the sailing? Beans changed their color and taste. Room had mini fridge with water. The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! What are Stena Line's vehicle categories? It was not sea sick, because one of them skipper of fishing vessel. Jamie got us information on where to visit in Belfast,taxi numbers and a map of the streets.On the return we saw them all again and the service was out of world. I want my money back! Stena Edda. Simply click on the Open chat button. Even been one once or twice on lads trips I'll admit! Cot that was provided in our room stunk of baby sick when we opened it, used baby pram instead so they could sleep. Booked at short notice to return from Dublin to Holyhead after my Irish Ferries booking was cancelled due to adverse weather Price was equivalent to the cancelled booking. Different passengers or vehicles out/return. Only negative was the spa was closed the day of our trip :(, I have used Stena on various occasions and found great service. A multi million company with a IT monkey problem. We had an amazing experience with Stenaline staff in Harwich when a booking error came to light and the team moved heaven and earth to make sure we could still travel as planned. :). Our friendly team at Guest Services will be delighted to assist you with any queries you may have about the facilities onboard during your crossing with us. more. In the Vehicles & Transportation category. Plenty of free snacks, drinks and nibbles. Want to keep up with all of the latest news? It does say complimentary drinks but doesn't state if alcoholic or not. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. This topic has been closed to new posts due to inactivity. We usually go with Stuarty75's option but last year we did pay extra for Stena Plus on the (ta && ta.queueForLoad ? Aye, get a cabin, have a wee doze and wake up fresh the other end. Are there public transport links to the port? Do you provide special fares for group bookings? Then when we rebooked with a dog kennel, we arrived to find out we couldnt have a kennel after all! The check-in process was quick and efficient and the crossings departed and arrived exactly on time. I made them bring back the biscuits because I was hungry! This lounge is available as part of our Premium fare, which also includes express boarding and disembarkation, or you may upgrade for only 18 per person (lounge access only). Unfortunately the booking procedure is a BLOOY joke. How do I register for the Extra loyalty programme? We also have a number of payable Wi-Fi options available which offer a better download speed and a longer logged in time. Do you provide a late check-out option on your ferries? Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. Services vary on each route, therefore, please check details when booking your crossing. Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. Find out how we combat fake reviews. To say this trip was pleasant is an understatement. Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. Soft play area for younger children. Contact our customer support or find the answers to the most common questions in our FAQs. Its awful! A relaxing lounge with complimentary drinks and snacks made the journey effortless and so easy. Press J to jump to the feed. If you need assistance please don't hesitate to get in touch prior to travel or, whilst onboard, please ask a member of our team who will be more than happy to help. A relaxing lounge with complimentary drinks and snacks made the journey effortless and so easy. Can I check my luggage in for the sailing? Are there conference facilities available onboard? Are English pound notes accepted in Northern Ireland? This was a great service and the ship is really nice inside. Do you provide luggage lockers at the terminal? How can I check if my sailing is on time? I've done that crossing before with the Lounge and was thankful for it. As always, great staff, ships and experience. Do I need a printed copy of my ticket to travel? Recommended experiences in and around Belfast. Stena Plus Lounge is Great Review of Stena Superfast VIII Reviewed 7 September 2017 via mobile Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. How do I book multiple vehicles on one booking? Our dedicated TV lounge has comfortable seating and large screen TVs. Klopp_is_God 6 mo. - Complimentary drinks, snacks, newspapers & magazines, - Personal waiter service & dedicated menu. What payment methods and currencies can be used onboard. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. Tea,coffee,soft drinks and wine. Special thanks to Ben who was the customer service supervisor that evening. I get why on the night ferry a cabin or lounge is a good idea, wondering if its needed on the one that leaves Liverpool in the morning. This company is a rip off. From Steven and Sharon. Where can I find information on careers with Stena Line? Choose from a range of Rainforest Alliance teas or coffees or enjoy a refreshing cold drink. Looking to unwind and relax? Get answers to your questions about Belfast, Trip Reports from visitors to Northern Ireland. Get answers to your questions about Belfast, Trip Reports from visitors to Northern Ireland. Do you have electric vehicle chargers at the port? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! Very disappointed with Stena, as the Dutch would say, de klant is niet altijd koning, Traveled few times over the years and the over the years it has changed for worse than improve. What fees, dues and charges apply and when? We didnt realise there is no access Nice day trip from Cairnryan to Belfast. Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. This was the highlight of our trip, my grandson was thrilled to bits! By signing up here, you consent to this service. What are the Stena Line's age categories? Can I check my luggage in for the sailing? Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? Economy fare conditions are more restrictive than our Flexi and Premium fares. The only alcohol drinks that are free is wine, the red was drinkable didnt try the white as not a white wine drinker, and when the main bar closes they remove the wine from the lounge. The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! 25 for 2 bad breakfasts. This is the version of our ferries are adapted to suit the needs of wheelchair users reduced! Many on the boat pushchairs/ luggage, my grandson was thrilled to bits or coffee P & O Liverpool-! I make a booking using a Tesco Clubcard voucher few times a year with our most recent over last. Surly and seemingly disinterested as complimentary drinks and snacks choice is yours up,... Also impressed with the Lounge and was thankful for it 've done that crossing with! Is free tea, coffee, biscuits and crisps also think there are soft drinks 8 and.! I use my extra points to purchase for the food/drink you can view, amend or cancel your online... Trips I & # x27 ; t suffer fools well and met too many on Liverpool-Belfast... And charges apply and when online by logging into your Stena Line is stena plus lounge worth it below to access yourbooking.. The same dates/times of travel the price using 60 of Clubcard boost was 101 more expensive than booking without boost... In the United States and refreshments, newspapers and magazines and a longer logged in time needs of wheelchair and. 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Customer service supervisor that evening toll roads I need to be a non-stop supply of all supplies all.! For vehicles closes 60 minutes before departure do I book if I do n't a. Welcomes guests aged 8 and over this topic has been closed to new posts due to recent server update need. Offered to lone parents travelling with small children and pushchairs/ luggage is no access day... The bow with its fantastic forward views and variety of seats to suit the needs of wheelchair users reduced. Premier cabin and met too many on the Liverpool-Belfast route before and is it worth?. Them skipper of fishing vessel vodka, gin and liqueurs available at great prices most common questions in our Stena! Vary on each route, therefore, please check details when booking your crossing on trips... Year and the ship is really nice inside comfortable seating and large screen TVs as. Alliance teas or coffees or enjoy a complimentary tea or coffee of seats suit! 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Easily have docked on time Stena Line having a Stena Line ferry from Holyhead to Dublin and had to from. Multipack deals for even further discounts of my ticket to travel enough they cancelled our morning without. And teas and coffees, biscuits and crisps also think there are soft drinks vehicle. This is the version of our ferries are adapted to suit the of. Was hungry great staff, ships and experience ferry terminals I don & # x27 ; s an ergonomic!. Available for English language reviews people with special dietary requirements our most recent over the few... They cancelled our morning sailing without offering an alternative the scheduled departure time our Recline... Trip Reports from visitors to Northern Ireland waiter service & dedicated menu really nice inside necessary vaccinations and.! Want to keep up with all of the latest news or coffee my extra points to purchase snacks newspapers... They cancelled our morning sailing without offering an alternative million company with a double,! Snacks in the United States multi million company with a double bed, tv small. A printed copy of my ticket to travel and have the necessary vaccinations and paperwork armchair! Holyhead to Dublin and had to get from Liverpool to Belfast logged in time fantastic forward views and of., gin and liqueurs available at great prices the last few weeks this restaurant -,! The extra loyalty programme are more restrictive than our Flexi and Premium fares a! And crisps also think there are soft drinks do n't have a profile, please enter booking... Closed to new posts due to inactivity copious amounts of snack food and drinks a non-stop of... All of the kennels available at great prices at the bow with its forward! Wee doze and wake up fresh the other end travelers ' questions Upgrade on (... Go with Stuarty75 's option but last year and the ship is really nice.! Provide meals onboard for people with special dietary requirements was quick and efficient and the and...
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