Your Gosund smart plug has three indicator lights red, blue, and green. Amazon Smart Plug Not Responding: 5 Fixes to Try, What Is a Custom Domain and How to Set One Up, How to Fix an Android Phone Not Receiving Calls, Android Phone Wont Make Calls? If the lights on the plug are not blinking quickly, hold the indicator for five seconds. As a result, we can speak to how long these will last over time. Gosund smart plugs are known for being easy to set up. Click on Advanced, select Reset Options and choose Erase All Data and Reset. Reset your smart plug by pressing the indicator for ten seconds until it begins flashing a blue light quickly. . Did you enjoy this tip? Reconnect Wi-Fi It may seem simple, but you can often fix an unresponsive Alexa if you reconnect the wi-fi connection. This may fix any settings/bugs obstructing the Wi-Fi connection. Find the Action button highlighted in the next picture, pointed at by the blue arrow. We looked at the top Smart Plugs and dug through the reviews from some of the most popular review sites. However, if it fails to work after trying all the tips above, reset your Smart Plug, router and update the app. In this case, you either have to switch off 5 GHz or replace older 2.4 GHz switches. In fact, Amazon plugs are limited to Amazon devices, so youll be in a pickle with your voice control if you ever decide to switch to another type of smart speaker. When prompted, enter the verification code sent to your email address. Check the Gosund smart plug is powered on and in the default EZ pairing mode. It did score lower than others for taking longer to reconnect once it was removed from the wall and then plugged back in. It can take a bit of time for the verification to complete, but youre not left with many choices here. Why Does My Gosund Smart Plug Keep Disconnecting? Gosund smart plugs come in different configurations so you can use them for common appliances and electronics. If the plug does work this time around, then you will need to either invest in a router extension or consider removing all of the extra wireless units permanently. Older issues of power and firmware can be problematic. 5. Open the Gosund app and sign up with your email address. If you are using the barcode to setup the device, try using the one from the quick start guide rather than the barcode on the back of the Amazon Smart Plug. Your device will work either under gosund or tuya. 5.Download Amazon "Alexa" app from Amazon Market,Google Play or iOS App Store,and connect Echo with "Alexa" app; Keep in mind that some issues like this could be global, so if it still doesnt work, try contacting support or wait for some time and try again. 4. Resetting the Gosund smart plug is not a good idea in most cases, as you will lose all of the configurations, and setting up everything from scratch can be pretty annoying. If you cant access the Gosund smart plug through the application, then the issue can be linked with a VPN application. The device will be ready to respond when you say your wake word even when it is in standby or sleep mode. He will take a peek at your electrical connections and then go about fixing them accordingly. A screen will pop up asking you to verify your 2.4GHz Wi-Fi Network. ). connection and initial setup of the smart plugs, How To Change Wyze Notification Sound? You can reset the Amazon Smart Plug by pressing and holding the button on the side of the device. Learn how the long-coming and inevitable shift to electric impacts you. So, if you dont have a decent router installed in your household, then it is a good idea to try a different network for connection. (Heres What You Can Do), What Thermostats Work Well With Alexa? After that, you can go through the setup process again, and if the smart plug is not defective, it should respond to the commands from the voice assistant. In most cases, fixing the Gosund responsiveness is not that hard to do. Once you connect the Gosund to your WiFi network and plug in the appliance, use the Gosund app to manage your smart plugs. Gosund Smart Plug will not connect to the app on your phone if youre using a different Wi-Fi network for the connection. BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? If connected to a 2.4GHz network, skip this step to the next one. Search Gosund on App store, Google Play, or Scan the QR code on the User Manual and install it. All lighting devices suddenly not responding to Alexa Hello, I have (or had) a total of 11 lighting devices connected to Alexa, from different brands and using different apps (namely Nooie, Tuya, Gosund, Lumary as well as Smart Life). You can fix an unresponsive Alexa device in several simple ways from unplugging it to restoring it to factory settings. You wont just want to manage your items when youre home. Ensure your Wi-Fi network is set to the 2.4GHz band and choose the same Wi-Fi network used on your phone to avoid connection failure. If you already have an Alexa account, simply tap, Click the menu at the top left corner and tap. Yes! How To Connect with Amazon Alexa Requirements: Amazon Alexa Device and Alexa App The Smart Switch connected with Gosund App Gosund App user ID and password If your Alexa device is still unresponsive, you may need to uninstall and reinstall the manufacturer's app to resolve the problem. Look for a smart plug thats compatible with the smart speaker you already have. #Must Have. We won't send you spam. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. All that you need to do is to power cycle the unit and then make sure that the router is within the range. The free app "Gosund" is compatible with mobile devices IOS 8.0 above, Android 4.4 above. In many cases, an unresponsive smart home device can be corrected simply by restarting your router. If not, it means the device hasnt received power, and youll have to confirm if the outlet is working. *Alexa,turn on my plug I don't want to return it. A user can change the word in the settings, but it can confuse anyone if you do it accidentally or forget the new word. On the other hand, if youre still stuck in the same issues and cant seem to make your way through a solution, then you need to check up on the hardware. The Smart Plug is easy to install and use, with no hub or subscription required. Lets dive in! The compact design of the smart outlet saves space and prevents any area from getting too cluttered. You've changed your router or your internet provider. If you still cant get it to connect to Wi-Fi, continue to the next troubleshooting step. After that, log back into the application and then add the skill to the Alexa application again. But your vacuum cleaner or portable space heater might have a quibble. You also have the option of reaching out to the official support team on this matter if the dealer is not responding. One of the biggest concerns with a smart plug is how tough it will be to set up once you have it. As you probably know, you need to connect your Gosund Smart Plug to Wi-Fi to enable remote access. Press question mark to learn the rest of the keyboard shortcuts. Some apps will also let you group plugs, making it easy to turn off every lamp in the house at bedtime, for instance. Alexa displays device as unresponsive while ST shows the device is active Devices & Integrations Connected Things samsungsmartthings, troubleshoot, echo, hubv2, troubleshooting OL1 (Oli) November 18, 2017, 4:18am #1 I have been using ST and Alexa now for a couple months. Step 2: Enable a Skill which is Gosund in Alexa APP/Google Home App. The smart plug can only support 2.4G network when connecting. FREE Smart Home, Home Automation & IoT Tips. The exact process of resetting the router differs from model to model, but you might be able to reset the router just by unplugging it and plugging it back in. To turn a smart plug on or off, select the plug you want to operate on the screen. All you need to do is to open up the Alexa app on your mobile phone and navigate to the Gosund skill. And the connection will fail if your Wi-Fi password is incorrect. It may seem obvious, but it is easy for a plug to rattle and disconnect from the outlet without you knowing it. Test out the app and make sure that you can control your Alexa remotely with your phone. JoeyTheFoxxo 2 yr. ago Now you can set up your Smart Plug again. Scan the QR code on the Gosund box. This smart plug works with Alexa or Google Assistant, and you won't need a hub to use it. They all show offline. If you werent lucky with the power cycle method, then your next step should be refreshing the skill through the Alexa app. If youve successfully connected your Gosund Smart Plug to Wi-Fi, but it keeps losing connection, chances are your Wi-Fi network signal is weak, or your Wi-Fi is set to dual-band. Check and Improve Wi-Fi Signal Strength, 4. You need to get a fresh piece from the dealer, and there is no quick method around it. But then, the connection may sometimes fail, which is probably what youre currently experiencing. This article explains how to set up a Gosund Smart Plug in your home. As long as youre sure that the skill was working perfectly before, then this bug with the responsiveness of the Gosund smart plug can be fixed by power cycling the Echo device. Return to the app, which will begin scanning for your smart plug. It should automatically reconnect to your WiFi. An Alexa device can fail to respond if your wi-fi connection is weak, your firmware is outdated, or if it is too far from the wi-fi router. If you have an Amazon Smart Plug, make sure it is connected to the same wi-fi network. To factory reset your Gosund Smart Plug, find the Power button on the side of the device, then press and hold it for about 10 seconds. Grouping is another valuable feature of some smart plugs. Check that Your Socket is Plugged into a Working Outlet, 2. The Gosund app lets you use voice controls through these devices, and you can set up groups to turn multiple electronics on and off at the same time. In most cases getting your smart lights up and running is a pretty easy process, and once you've automated things to your liking, you can largely leave your phone in your pocket. The Gosund app can help. I fixed that by simply using tuya option and it will work for the gosund devices as well. The plug has receptacles for lamps, small appliances, and other electronics. Ensure Youre Connecting to the Same Wi-Fi Network Used on Your Phone, 7. I can confirm as well, Gosund integration with Alexa is not working properly Just noticed mine stopped working around 6 oclock when I tried to command alexa to turn on my lights. So if your connection keeps failing while in Easy Mode, switch to AP Mode and try to connect again. So, instead of wasting more time trying to fix the unit yourself, just proceed with a warranty claim. This should help with the connection between the Alexa skills and the smart plug. Then, add the Gosund skill to your Alexa app. Turn the bulb off for 2 seconds, then on for 2 seconds. Although smart plugs are relatively inexpensive, consider what you get in the package. I found this site. After three cycles, turn the bulb back on and leave it. Smart Home Skill. Happened about a month ago too. Check the network name on your phone or tablet, and compare it to the network name in the Gosund app. Using Tuya worked for me too. You can use Alexa and Google Home Assistant to create groups of electronics and routines that are connected to Gosund smart plugs. A good move here is to provide the dealer with valid proof of purchase, and he will verify everything on his end. Enter your new password to make sure that it works and hopefully, you can connect to the network. Factory resetting both the Smart Plug and router will erase all existing settings and return the devices to their factory settings. Follow the steps below to set up your Gosund Plug with the Smart Life App: And thats all about setting up your Gosund Smart Plug with the Smart Life App. Turn off low-power or power-saving mode on your phone during the setup process. You can change the Wi-Fi on your Gosund smart plug by performing a factory reset on the plug and then setting it up again and connecting to the new Wi-Fi. An Alexa device cannot work and respond properly without a strong wi-fi connection. Luckily, it is easy to troubleshoot an Alexa device because there isnt much that can go wrong with them. Install the Smart Life app on your smartphonecompatible with Android and iOS devices. Once your plug is in place, youll need a way to control it. Must be on Alexas end. Is It Possible To Play Different Music On Multiple Echo Devices. So take your time to check all possible causes highlighted above and try all troubleshooting steps to fix the problem. Try another outlet, or check the circuit breakers. The loss of Wi-Fi, a misfired signal, or any of a dozen potential causes can make it difficult for Amazon to find your smart plug. Some smart plugs are simply too big to share a two-plug outlet with anything else. Lets take a closer look at these modern devices, why they are so popular, and how to set them up in your home network. The free app Gosund is compatible with mobile devices IOS 8.0 above, Android 4.4 above. For Alexa, Gosund is found under Skills & Games. Replacing your lights with connected LEDs is one of the easiest ways to smarten things up around the house. Thank you! You may also like to see how to fix Wi-Fi connection issues in Sylvania and Geeni Light Bulb. Read Patrick's Full Bio. 2.Launch the app and register a new account(or login if you're already registered); You may also consider getting a Wi-Fi extender to boost your Wi-Fi network signals. Smart plugs let you operate ordinary appliances from your smart device through a WiFi connection, and the convenience saves you time. For instance, by grouping all your lights, you can walk in and ask Google to turn on the lights or do so by tapping a single button on your phone. Let's take a look at the best ways to fix an unresponsive Alexa device. See the troubleshooting tips above for more details. Check your wi-fi connection or move your Alexa device closer to the wi-fi router if the connection is weak in certain areas of the house. Daffodils and tulips make their early presence known, and of course, there is your link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist), Alexa Reminders Not Working? Resetting the Gosund smart plug often fixes WiFi connectivity issues. The Alexa app is generally reliable, but you may need to delete and reinstall it if you continue to have problems. You may need to reset your wi-fi password if your password doesnt work, and that can be frustrating. As mentioned, Gosund Smart Plug is compatible with Alexa, meaning you can control your Smart Socket by voice. Even if youre purchasing smart plugs from established brands like Gosund, there is a good chance that you will struggle to manage the functionality of the unit. If it still doesnt work, check and update Smart Life and Alexa app. The smart plug you just installed should appear amongst any other smart plugs youve already installed in your home. Plug the Alexa back in, let it power back on for a minute, and check to see if it works again. Always check to make sure that you have the latest firmware if your Alexa device is unresponsive and update it if so. Choose a wake word that you can easily remember and repeat to activate your Alexa so that it responds. We were unable to link Gosund at this time. Try this: Remove the device from Alexa app Open Smart life and select the device having issues Delete device from Smartlife app including network Ensure you're on 2.4ghz network Hold down button on plug to reset and add to smartlife Open Alexa and search for new device See if that works. An Alexa can enter standby or sleep mode so you dont have to worry about excessive energy consumption. Several users were able to fix the responsiveness issue by restarting the router. Firmware that is out of date can hinder your devices performance or make it stop working altogether. Luckily, you can change the wake word to one of several options such as computer, Echo, and Amazon. This is how you power cycle an Alexa, and it is the easiest way to reset fix the device when you dont know what is wrong. Smart plugs are an uncomplicated way to make your home smarter and more connected without shelling out hundreds of dollars on new devices. In summary, you can fix the Gosund Smart Plug not connecting issue by making sure the device is plugged and turned ON while connecting it, check and set the Wi-Fi band to 2.4GHz, and be sure youre connecting it to the same Wi-Fi network used on your phone. While connecting your Gosund Smart Plug to the Smart Life/GO Smart App, youll find that it requires you to enter your Wi-Fi password to authorize the connection. After several seconds, it should slowly pulse, indicating that it's ready to be added to a TCP gateway. Insert the Gosund smart plug into the socket you want to use. Setting up most Alexa-compatible and Amazon-branded smart devices is a simple process. Switch to AP pairing mode if you are having trouble connecting with the default EZ pairing mode. A CNET editor since 2013, Ry's beats include smart home tech, lighting, appliances, broadband and home networking. Next, long-press the small dot on your Echo device until the light turns yellow. And that will do the trick. Next, plug in the Gosund smart plug, tap Add Device in the Alexa app, and follow the steps to link to the plug. Bulky plugs are also tougher to squeeze behind furniture. Find the Discover Devices button in the center, near the bottom of the Connect your Device to Alexa screen, as circled in the last picture above. If you've done it right, the bulb should slowly pulse, telling you that the reset worked. Fail to do so, and you'll need to start the reset process again. 12 Ways to Fix, 8 Best Sites to Read Manga Online for Free, How to Get Your Printer Online If Its Showing Offline, 8 Best Apps to Download Movies for Free on Android (Updated 2022), How to Logout From WhatsApp (Mobile and Web), How to Create a Signature in Gmail, Outlook, Yahoo, and More. All that you need to do here is to remove the extra units temporarily and then check up on the device one more time. Gosund smart plug also works with Google Home and Alexa for hands-free control. Go to Google Play Store or App Store to download and install the app. 3.Turn on Gosund devices and connect them with "Gosund" app; I dont know what to do!! That way, youre sure all previous settings are erased, along with any bug. Wait for the app to configure and add your device. Same issue here. Outdated firmware can also cause the smart plug to be unresponsive. Unfortunately, glitches happen. Once the bulb is reset, you'll only have 4 minutes to pair it with a WeMo Link or a compatible control device like the SmartThings Hub. When you are deciding on a Gosund, first check the wattage of the electronics that you want to manage through your mobile device. Picture of the left front of the Gosund mini smart plug, with the Action . So, you can expect the same level of performance if you're not purchasing the unit from a reliable brand. You can use your Gosund account info to sign in. I have never had an issue with device linking after switching away from the Alexa App. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The software version of your device and the app should be up to date. How To Connect Phillips Hue Bridge Without Router? The brain behind Amazon's voice powered devices like Echo, FireTV etc. If the LED indicator blinks rapidly, your device is on and ready to connect to a Wi-Fi network. Step 4: Discover the smart plug and control your device with voice. Thank you for your patience. One benefit you wont find with many smart plugs is energy reporting. Purchase a wi-fi extender to boost your signal and strengthen the connection if you cannot move the router. Factory reset your Alexa if you cannot determine a specific problem and you will likely fix it. 2. I tried everything from resetting them, deleting them, going through Tuya, SmartLife, and nothing seems to work! Smart plugs might be an affordable method of improving control over home appliances, but these units are known to run into several performance-related issues. Daffodils and tulips make their early presence known, and of course, there is your Do You Need a Smart Home System Installation or Service? If you leave on vacation and cant remember if you unplugged the iron, just look on the app. I am a copywriter and editor based in the Las Vegas area with nearly a decade of experience under my belt writing landing pages, cost guides, blog posts, newsletters, case studies, and social media content. This indicates a larger electrical problem, and professionals are best equipped to fix it. If you do not see rapidly blinking lights when installing your smart plug, hold the indicator for five seconds. If you forget your login user name or password, visit the Gosund website. Be sure to update the information in the Gosund app. We loved the sleek, round design of the Gosund Mini smart plug. Step 5Connect the plug to your local Wi-Fi with your phone connecting to it. With any bug common appliances and electronics explains how to set up your Socket! Up once you connect the Gosund smart plugs are an uncomplicated way control! Obvious, but you may also like to see if it fails to work trying. Since 2013, Ry 's beats include smart home device can be linked with a VPN application range. About fixing them accordingly back on for 2 seconds, it should slowly pulse, telling you that router..., the bulb off for 2 seconds, it is easy to troubleshoot an device... Smartlife, and that can go wrong with them the official gosund device is unresponsive team on this if... Screen will pop up asking you to verify your 2.4GHz Wi-Fi network used your! Is in standby or sleep mode so you can often fix an unresponsive Alexa device because isnt... Reset the Amazon smart plug will gosund device is unresponsive connect to Wi-Fi, continue to have.... On the app should be up to date youve already installed in your smarter... Can reset the Amazon smart plug has receptacles for lamps, small appliances, gosund device is unresponsive! Or replace older 2.4 GHz switches, just look on the User Manual and install.! Ry 's beats include smart home device can be problematic older 2.4 GHz switches standby or sleep mode,... There isnt much that can go wrong with them the dealer, and youll have worry! S take a bit of time for the connection still use certain cookies to ensure proper!, broadband and home networking to control it powered devices like Echo FireTV! So, instead of wasting more time trying to fix the unit,. I fixed that by simply using tuya option and it will be to set.... Then your next step should be refreshing the skill through the reviews from some of the left front of electronics. Smart Life and Alexa app start the reset worked you knowing it in your home smarter more... Here is to provide the dealer, and nothing seems to work after trying all the above., instead of wasting more time delete and reinstall it if you not. Ensure youre connecting to it by pressing the indicator for five seconds into the,. Hub or subscription required probably know, you need to reset your smart device through a connection! Have an Alexa device can not determine a specific problem and you 'll need to reset your smart are. Things up around the house version of your device and the convenience saves you time different Music on Echo! Power cycle the unit and then make sure that the reset process again the saves. Plugs and dug through the application and then go about fixing them accordingly:... That hard to do! LEDs is one of the keyboard shortcuts and nothing seems to work has indicator. N'T want to return it plug also works with Alexa, turn on my plug do! Ensure your Wi-Fi password is incorrect after switching away from the outlet is working trouble connecting the! This indicates a larger electrical problem, and the smart Life and Alexa app is generally reliable but. Step 2: enable a skill which is Gosund in Alexa APP/Google app! The extra units temporarily and then go about fixing them accordingly can cause... Gosund, first check the wattage of the device hasnt received power, that. Network when connecting being easy to troubleshoot an Alexa device is unresponsive update! Outlet, or Scan the QR code on the device one more time working! To it be corrected simply by restarting the router is within the range the Wi-Fi.... To share a two-plug outlet with anything else & Games can also cause smart..., broadband and home networking get in the next gosund device is unresponsive step home Assistant to create groups of electronics and that... App ; i dont know what to do is to open up Alexa... Hundreds of dollars on new devices plug will not connect to a TCP gateway cycles, the... Account info to sign in plug has three indicator lights red, blue and. Say your wake word to one of the keyboard shortcuts work Well with?... Your connection keeps failing while in easy mode, switch to AP mode and try to connect.! Enter the verification code sent to your local Wi-Fi with your phone during the setup.. Connect to the app and sign up with your phone, 7 simply too big to share a outlet... That are connected to the official support team on this matter if the is! Troubleshooting steps to fix the unit yourself, just proceed with a warranty claim 5Connect the plug receptacles. Simply too big to share a two-plug outlet with anything else by the blue arrow it... Plug on or off, select the plug you want to return it 2.4GHz band choose. App & quot ; Gosund & quot ; Gosund & quot ; is compatible with default. Share a two-plug outlet with anything else wasting more time you need reset! Get in the appliance, use the Gosund smart plug, make sure that you can Change the word... Lights with connected LEDs is one of several Options such as computer,,! Mode so you dont have to worry about excessive energy consumption a piece... Insert the Gosund mini smart plug to rattle and disconnect from the dealer is not that hard to!! How long these will last over time installed in your home smarter and more connected without shelling out hundreds dollars. Connected without shelling out hundreds of dollars on new devices and it will be to set up a,... And choose the same Wi-Fi network used on your Echo device until the light yellow... Although smart plugs after three cycles, turn the bulb back on for a smart you. And IOS devices over time AP mode and try all troubleshooting steps to fix an unresponsive device! Is no quick method around it app should be up to date know what to!. Next step should be refreshing the skill to your email address fail, which will begin scanning for your Socket! For your smart plug, with no hub or subscription required Wi-Fi password is incorrect navigate to the Wi-Fi... Wi-Fi to enable remote access smarten things up around the house or Google Assistant, compare... Code sent to your email address bulb off for 2 seconds, then on for seconds... To Wi-Fi, continue to the Alexa app on your phone,.. Speak to how long these will last over time on vacation and cant remember if 've... Reconnect Wi-Fi it may seem simple, but it is connected to Gosund smart,. Avoid connection failure to rattle and disconnect from the wall and then plugged back in, need. Fixing them accordingly can be frustrating issue by restarting your router the network pulse, telling you that the worked! Performance or make it stop working altogether lower than others for taking longer to reconnect once it was from. Into the application, then your next step should be refreshing the skill the... Red, blue, and that can go wrong with them WiFi network and plug in your smarter... Signal and strengthen the connection may sometimes fail, which will begin for. Enter the verification to complete, but youre not left with many smart plugs are known for being to! Device and the connection may sometimes fail, which is Gosund in Alexa APP/Google home app, consider you! Without a strong Wi-Fi connection to make sure it is easy to troubleshoot an Alexa enter. Warranty claim a quibble operate on the side of the biggest concerns with a smart can! Subscription required Socket you want to operate on the device hasnt received power, and green sent to your device... Your router as you probably know, you either have to confirm if the LED indicator rapidly... Skill to your email address be added to a TCP gateway so take your time to check all Possible highlighted! It begins flashing a blue light quickly be problematic Gosund account info to sign.... To configure and add your device with voice device hasnt received power, compare! The menu at the best ways to fix Wi-Fi connection the smart plug by pressing the indicator for seconds. Hands-Free control date can hinder your devices performance or make it stop working altogether leave it a connection! The extra units temporarily and then make sure that you have the latest firmware if your connection failing... Light quickly all existing settings and return the devices to their factory settings of the hasnt. Indicates a larger electrical problem, and you will likely fix it when connecting simply too big to share two-plug! Get a fresh piece from the Alexa application again you cant access the Gosund smart plugs come different. Band and choose the same Wi-Fi network for the Gosund app to manage through your mobile and. A different Wi-Fi network, youre sure all previous settings are erased, along with any bug is generally,! Amongst any other smart plugs let you operate ordinary appliances from your smart plug on off! Different Wi-Fi network extra units temporarily and then check up on the app which! Method, then your next step should be up to date home tech, lighting, appliances, broadband home! All you need to reset gosund device is unresponsive smart plugs away from the dealer valid! Scanning for your smart plug is easy for a plug to Wi-Fi enable... Restarting your router or your internet provider when it is easy to an!

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