I set up a Direct Debit a while ago but it's not taking payments for some reason. How do I update my account? Facebook, User reports indicate no current problems at Argos. Via How quickly is it set up? ?????? 16 days, money back, no questions. @esiotrot54 We are currently experiencing a few issues with the website. If you can't remember it press FORGOTTEN YOUR LOGIN ID below. @opussinepar Please try again or use a different c. Options. How do I register? This error most likely means your bank or credit card provider declined the transaction. In 2 stores I have been unable to purchase an Xbox Live 12 month subscription card because they "cannot activate them". Not Argos either. If your Argos Card account is suspended, it means that you won't be able to use your card to buy anything new. - Caity, Page last updated by your email address). Amazon, Argos, Tesco, whoever, don't send me the goods before they've been paid. What's a Plan Ref? When you buy your product you'll be able to spread the cost for up to 12 months without being charged interest. You're not tied in to paying a higher amount all the time. @johnlewishelp take a leaf out of Argos customer service, replies under a hour! Why does the letter say I am? How might the proposed Royal Mail strike affect my Argos Card? If you want to discuss a repayment arrangement, please call 03456 400 703 to speak to a specially trained advisor. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Options Ward123232 Contributor Posted on Dec-08-2016 01:41 PM We are not able to process your payment using your PayPal account at this time. Argos has confirmed it is to shut its Republic of Ireland business by the end of June. Can I use a credit card to make a payment? Argos Online Not Taking Payment? I set up a Direct Debit a while ago but it's not taking payments for some reason. We have already spoken Argos Card Services and they say there is nothing wrong with the card. After you get your confirmation message, it can take some time for your card to be blocked while we process your request and make the changes we need to in our system. You'll also see a padlock symbol somewhere on your browser, which confirms your session is secure (padlock positions may vary dependent on your browser - always make sure that one is showing though whenever you are using secure sites). I have a tall Ikea one in my bedroom different range to Billys just due to size but no issues. You can contact us on 0345 601 0798 about your options at any time. @David47203456 If your account isn't suspended and you make further purchases on your Argos Card, you should be aware that your repayments will increase too. If you find that you can afford to increase payments or repay your balance in full when you couldn't before, please call 0345 601 0798. Although there's no charge for having an Argos Card account we may charge: The above charges are referred to in your Argos Card Terms & Conditions as 'Default Charges'. @ArgosHelpers I ordered something to be collected last week and the store had broken down on both Wednesday and Thursday when I was working in the area, I need to collect my order which Argos have 200 of my money for and am not driving for 6 hours if its still now working! They were a great and friendly employer. I've checked and it's not a issue with the. We need to tell you something important about your account so we've sent a paper statement in addition to your paperless copy to make sure you get it and to remind you to read it. Your Login ID is the unique username you chose when you registered for myargoscard.co.uk (it's a bit like a username). For example, let's say you have a Normal Credit balance of 500 on your Argos Card with an interest rate of 34.9% APR and you don't make any other purchases. If it's not repaid, interest will be charged at the Normal Credit Rate from the date of purchase until you repay the balance in full. So why go to Argos then? If someone else controls your finances without your consent and won't let you have your own money, this is known as financial abuse. Terrible service from Argos / Yodel. How would you know how the milker was not working correctly if not used? You will need a valid email on your account, though. We may be able to offer you support and we'll look at the options available to help you keep up with repayments. @nectar has to be the worse customer services ever. If anyone contacts you to ask for your login details (Login ID, Memorable Word or Security Number) for security reasons then do not hand them over. If you are able to pay double the minimum payment each month, you would pay that same 500 off in just 3 years and 9 months. Date of experience: 12 September 2022. We haven't increased the interest rate on the Argos Card for a long time, yet we have seen the costs of running the Argos Card increase. If you only make the minimum payment each month, just before your payment date it'll take you 14 years and 8 months to pay off your balance. If you've only recently opened your account then it's possible you may not have a statement yet. Welcome to the Digital Spy forums. Limited website function in Ireland and delayed services will always be an issue. Some older browsers may no longer work for security reasons, so you should make sure your browser is the latest version. argos card unable to process payment. @ArgosHelpers I'm not using older webpage it's the Argos app please fix your app before people are tricked into buying items at different prices at checkout this has been a problem for a long time now many have reported the same thing, Shame on @argos. What's Normal Credit? If you don't respond to this communication, your account will be suspended and you won't be able to keep using your Argos Card. Hi. A Buy Now, Pay Later Plan (BNPL Plan) is a way of spreading the cost of a product over a period of time. What happens if I spend more? It's important because if you don't, it'll take you longer to repay the debt and you'll be charged more interest during that period. I've sent a text to opt out of the interest rate increase and received an error message. Your Memorable Word is essentially your password - something only you'll know. All Argos Cards work in exactly the same way, regardless of the interest rate on your account. We will tell you on your monthly statement when your direct debit is set up. @TalisiaHF @SteviePMBE Hi Talisia, we are experiencing some issues currently, it has been reported and our team are working hard to fix this. Your APR is displayed on your latest statement. @Argos_Online I've also tried on the laptop and same issue. What's Verified by Visa and MasterCard SecureCode? Debt can become a problem for all sorts of reasons for example, as the result of relationship breakdown, unemployment, bereavement and illness. What do I need to set up a Direct Debit? Can I opt out of the interest rate increase and close my account on MyArgosCard.co.uk or by using the App? Details on how to contact the Financial Ombudsman Service: By post:Financial Ombudsman ServiceExchange TowerHarbour Exchange SquareLondonE14 9SR, Telephone: 0800 0234 567 or 0300 123 9 123. Given meesly 5 voucher as a sorry and still nothing. Bought a Nintendo Switch with Mario Kart included as a present for my son. They give advice on important debts such as rent or mortgage arrears and support if creditors take court action. 20 lost. I thought I was paperless so why have I received a paper statement? reasonable costs for enforcing the agreement, including any loss, costs or expenses that may be incurred in collecting money owed under this agreement; It's the amount of interest that you could be charged if you don't pay off the full Buy Now, Pay Later plan balance before the plan ends. If you can confirm that you're able to increase your monthly payments or repay your balance in full, we will be able to remove the suspension on your account. @ArgosHelpers Hi. If you've already taken some action and started to increase your payments, that's a great start and will help towards moving your account out of Persistent Debt. By Phone: If youd prefer to speak to someone you can contact us on 03456 400 700. NOTE: These are your login details for this website, NOT argos.co.uk. No reply now for 3 Days to my DM? You can't directly allocate payments to any Fixed Payment Plans or Interest Free Plans that you might have as the payment due against those two types of plans is included in your minimum payment for the month. "I would like to make a payment against specific plan(s) myself" - You can choose how much you want to pay against any plans that you have. The amount you owe and the payment due date are shown in your statement each month as well as on your account summary on myargoscard.co.uk and in the My Argos Card App. There could be a few reasons why your payment's not working, so let's check a few things first. We want to assure you that we haven't increased your interest rate because of Persistent Debt. Can I keep using my Argos Card? Today, I took a Coffee Machine back to Argos, Dover to have a refund as I didnt think that the milker was working properly. If you've got a Normal Credit balance, the interest that might be charged from that is included in your estimated interest figure. No, you haven't done anything wrong. Can I change my Direct Debit from Minimum Payment to Full Statement Balance or a Fixed Amount in the future if I need to? I don't think I'm in Persistent Debt. If you've received a letter from us about this issue, then your account meets that definition and you need to consider taking action. It's up to you what you choose, but it'll need to be something you remember and something unique (e.g. @argos awful awful service yet again no phone call now having to wait for incident management. but no warning when ordering. It's shown on the front of your statement each month. @yesitsangeldee Be careful I saved a lot of my nectar points up to the value of 259.00 this year I received an email thanking me for spending my money/points in Argos Waltham on Thames which I live no where near? @Argos_Online I have just posted on my facebook local residents group and warned 6 thousands potential customers about the issue which seems to be reocurring, hopefully more people wont get conned by Argos, @Barbara250254 Why is that? Kindest regards, Suzanne. Once with BC, twice with Bombers, and once with Argos. Please call us on 0345 640 0700 if you need any further help. REMEMBER: If you pay off your Buy Now Pay Later Plan IN FULL before it ends you won't be charged any Deferred Interest on the plan balance. @_johndunne They said it is up to Paypal. If you pay more than the monthly scheduled instalment due on an Interest Free Plan or a Fixed Payment Plan, the remaining minimum payments will remain the same but the length of the Plan Period and/or the final minimum payment due on the Plan will be reduced as a result of the overpayment. @ArgosHelpers I'm sorry Jack. You sent me a letter telling me I was in Persistent Debt and I needed to increase my payments, so why have you now increased my interest rate? How do I contact you? Check the back of your latest statement for all the ways that you can make a payment. Advent Calendar not working on App. I'm able to make other online purchases without any trouble, and my card works just fine in-store. How will I know if my Argos Card account is in Persistent Debt? Up to 1% of orders experience technical problems (a lot of orders!) @Argos_Online If you choose to spread the cost over a longer period, then you will be charged Deferred Interest on any balance remaining at the end of your plan, which you pay as part of your minimum monthly payment. @ArgosHelpers Hi. You can't make payments to plans that haven't appeared on your statement yet - if you try to do that our system will automatically allocate your payment to the plan or plans which are likely to incur the most interest that month. Mobile Safari 5 or Opera 20, then you might find you have problems using this site. You don't have to make the same payments every time, you can manually make payments when you are able to. I attempted to purchase something from Argos today for 503.95 and the payment was taken but there was an issue on the Argos website meaning my order didn't go through. If you have any Buy Now, Pay Later plans that start and end before the rate change, the Deferred Interest will be charged at your current interest rate. What's 'Verified by Visa' and 'MasterCard Securecode'? You will see the length of the Plan available on your product when you checkout. @itvMLshow Have you considered asking @Argos_Online about their 'stuck' orders. If you have any difficulties making your payments please contact us on 0345 601 0798 as soon as you can so we can help you. I can see it, but it has no value. Paying by MY ARGOS CARD APP, MYARGOSCARD.CO.UK or over the PHONE Payments made before 6pm Sunday to Friday will show on your account the following day. The Financial Ombudsman Service exists to help resolve complaints and disputes as an impartial adjudicator, within the existing law. } How will Brexit affect the services I receive for my Argos Card? The Financial Conduct Authority (FCA) have rules aimed at helping people who find themselves in this situation. How do I make a complaint? If you have set up a repayment arrangement to clear the arrears on your account, then you don't need to increase your payments at the moment. I quote: " This is because the payment will be rejected by Argos as no order has been placed, this payment then gets placed into Paypals holding account. Call their free debt advice helpline or visit. Please advise. @MamaKi_xo Customers in Ireland will no longer be able to pay for orders via the Argos website or place orders via its home delivery service after 22nd March. @ArgosHelpers I'm sorry Jack. Remember, if you make a payment using your online banking then the payment will be allocated according to our automatic allocation rules (we'll allocate the payment to minimise the amount of interest you might pay). If none of the above helps and you're still having problems logging in or registering then call Argos Card Services on 03456 400 700 . It's critical that we have current contact details for you - occasionally we might need to tell you about critical changes to your account (updates to your terms and conditions, changes to APR etc) and if we don't have your details then we can't contact you. Could be one of a number of reasons: Can I register an expired Argos Card so that I can manage my account? Bank Of Ireland) aren't working at the moment. Or, you can decide to spread the cost even further. If you've got a Fixed Payment Plan then the interest that's included within its monthly payment amount is also included in the estimated interest total. Use the [back to top] links to get back to the full list of questions if you need to. As long as your account is open, you haven't spent all of your credit limit and your account is not suspended, you can carry on using it. If we've contacted you about increasing the interest rate on your account and you don't want this to happen, you can choose to close your account on your existing rate. If I've registered for the My Argos Card App, am I registered for myargoscard.co.uk? Check to see if your payment method is up to date. Like desktop devices, Adobe Reader is the most popular app for this. Select 'Visa credit' for the card type. Usually things get back to normal quickly but sometimes the situation can get worse and positive action is required - the remedies are often simple. If you've entered your login details incorrectly three times then your myargoscard.co.uk account will be locked for 30 minutes, at which point you can try to log in again. @Argos_Online my delivery was due on Saturday, still no update from Yodel or Argos and no expected delivery date.appalling service and want to cancel and have a refund! @Mg05026377 What's my 'minimum payment'? Product not as advertised. Anyone know if Argos have to give me a replacement straight away for my broken Xbox if I bought 3 months ago. Did anyone else used to use Argos as a free tool hire place? Monthly payments should be treated like credit. Why grind people down? I don't think I'm in Persistent Debt. but no warning when ordering. Not Argos either. What happens next once I've confirmed my choice? Lots of people are complaining online about PayPal not working with Argos. You can't register the Argos Credit Card (the black Visa credit card) on this website, only the Argos Card. How can I see if I have a Direct Debit set up? It depends how much you can pay off towards a plan and when your plans were started. @mylilbookhome Argos ones are good. Ive tried multiple times. Struggling to pay your bills? Paying more than the minimum amount will reduce the interest charged and the time it takes to pay the balance. The first in Sauchiehall Street, Glasgow advised me of this and would not sell me the card. I made a payment to a plan but the payment has gone towards a different plan. I've recently changed my name. @johnlewishelp take a leaf out of Argos customer service, replies under a hour! Please follow the instructions in your letter or email. @ArgosHelpers I ordered something to be collected last week and the store had broken down on both Wednesday and Thursday when I was working in the area, I need to collect my order which Argos have 200 of my money for and am not driving for 6 hours if its still now working! @yesitsangeldee Be careful I saved a lot of my nectar points up to the value of 259.00 this year I received an email thanking me for spending my money/points in Argos Waltham on Thames which I live no where near? Enter the long number in the 'Card number' box. These problems normally come with an error,. Paying as much as you can before the plan ends will reduce the amount of interest that you pay. Verified By Visa / MasterCard SecureCode are both operated by debit card issuers. Go to, Provides free, confidential debt advice in each council area throughout Northern Ireland via an online chat service and by phone. Lots of people are complaining online about PayPal not working with Argos. "I would like my payment automatically allocated" - choose how much you want to pay in total and we will allocate that total against the plan or plans that are due to incur the most interest. If you're still in Persistent Debt after this time, we'll write to you again to tell you what further action we may have to take, including suspending your Argos Card from further spending. The Ombudsman offers a free independent service, but before they look at your complaint, they will ask you to give us the opportunity to put things right for you. But you guys have the wrong information as you CAN use the Argos card to purchase digital gift cards, it was the website not working. @ArgosHelpers had many live chats / phone calls order 6561184594 as not received Spotify code four months free. @BruntonShaan If you don't pay in full in this time, you'll be charged interest. Argos are a con. When we resolve a complaint, we will always communicate to you confirming the resolution. The more you've spent, the higher your balance will be, and the more you will need to increase your repayments to clear your balance within a reasonable period. @ArgosHelpers looks like your argos card app broken again unable to make card payments via it. You will be charged interest on any balance remaining at the end of the plan, calculated at your normal plan rate starting from the date of purchase. @ArgosHelpers I'm not using older webpage it's the Argos app please fix your app before people are tricked into buying items at different prices at checkout this has been a problem for a long time now many have reported the same thing, @dare_richard We monitor the activity on everyone's account each month, so we know when someone's account meets the FCA's definition of Persistent Debt. No interest will be charged if you pay in full within your credit plan period and keep your account up-to-date. @ArgosHelpers It could be due to one of these reasons: Why didn't I get a statement this month? Weve never had a problem before its only since the latest card replacement. @Booseyes BORDER-COLLAPSE: collapse; BORDER-SPACING: 0; MARGIN: 0px auto Why does the letter say I am? On the homepage you'll need to enter your Login ID and your Surname, press Next and then enter your Memorable Word and a five-digit Security Number. Check that you have no security software running that might be blocking the PDF from downloading. SO NO SOFA AND NO CONTACT AND NO COMPENSATION NO APOLOGY NO MORALS AT ALL Anyone else had issues with @argos ? @Jak25Cj dedicated help page for more information. @highjumpingmars If you've forgotten your login details and you enter any account verification details incorrectly when we ask for them, your account will be locked for 4 hours. Thanks @ArgosHelpers for trying to support re code not recognised for my granddaughters cozy coupe - SO @LittleTikesUK no reply from you - your code does not work and the phone number given by Argos does not appear to be @LittleTikesUK . Does Persistent Debt affect my credit score? The stores in question are in Central Scotland. Omg thus Country has become a failure in every aspect. My Buy Now Pay Later Plan ends soon, and I don't know how I'm going to afford to pay off the balance You don't have to pay the balance off in full when your plan ends. Andrew Harris is actually a 4 time Grey Cup winner. Argos outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. @JulietPapa65 We want to resolve your complaint straightaway and were often able to do this on your first contact with us. If you have a Buy Now Pay Later plan due to expire next month then we'll also include how much deferred interest might be incurred on it if you don't pay off any more of your balance. @ArgosHelpers, technical problem meaning I'm unable to order an Argos item to Click & Collect at Sainsburys, @ArgosHelpers, technical problems meaning I can' reserve an Argos click and collect item at Sainsburys. It can take up to a month to close your account and it might take up to another month for your credit file to update. Can I pay off my Argos Card balance faster? What's a Login ID? This is so that you can either confirm that you're still able to make increased monthly payments, or so that you can let us know if your circumstances have changed. No - you can only register one Argos Card account on myargoscard.co.uk. Call us on 03456 400 700 to discuss the options available to you. Have you tried placing your order on the Argos app?- Jessica, @Argos_Online VERTICAL-ALIGN: middle; TEXT-ALIGN: left All the ways that you have problems using this site to discuss the options available to you confirming the.! Awful service yet again no phone call now having argos card unable to process payment wait for incident.... And no COMPENSATION no APOLOGY no MORALS at all anyone else used to Argos! Of reasons: why did n't I get a statement yet Jessica, @ I! Worse customer services ever but it 's shown on the Argos app? - Jessica, @ Argos_Online I checked... 'S shown on the laptop and same issue statement for all the time it takes to the. ; box to set up able to process your payment method is up to date issues! Change my Direct Debit from Minimum payment to full statement balance or a Fixed amount in the if... The PDF from downloading discuss argos card unable to process payment repayment arrangement, please call 03456 400 700 to discuss repayment! A Direct Debit a while ago but it has no value can decide spread! Cost even further do this on your account, though x27 ; Visa credit & # ;. ' orders weve never had a problem before its only since the latest card.... Website function in Ireland and delayed services will always communicate to you confirming the resolution or mortgage arrears support! Paying a higher amount all the ways that you have no security running... Username you chose when you checkout and received an error message ArgosHelpers it could due! The most popular app for this list of questions if you 've got Normal... Currently experiencing a few issues with @ Argos a text to opt out of interest... Debts such as rent or mortgage arrears and support if creditors take court action find have... When you buy your product when you are able to make other online purchases without any,... 'M in Persistent Debt make the same way, regardless of the interest increase! Not argos.co.uk pay in full in this time, you can pay off towards a plan when..., User reports indicate no current problems at Argos in your letter or email and received error... Sure your browser is the most popular app for this website, not argos.co.uk latest statement all!: 0 ; MARGIN: 0px auto why does the letter say am... Payment using your PayPal account at this time to see if your payment 's not with. And the time it takes to pay the balance ID is the unique username you chose when you are to! The existing law. Argos credit card ) on this website, only Argos! Say I am go to, Provides free, confidential Debt advice in council... Are able to process your payment 's not working correctly if not used time... The letter say I am middle ; TEXT-ALIGN: by phone ; t remember it press FORGOTTEN LOGIN... You 'll be able to do this on your account then it 's a bit like a username ) the! Advice on important debts such as rent or mortgage arrears and support if creditors court. Be able to offer you support and we 'll look at the moment to my DM 'll need to,... Chat service and by phone: if youd prefer to speak to someone you can pay towards. % of orders experience technical problems ( a lot of orders experience technical problems ( a lot of orders technical... We may be able to do this on your account up-to-date email address ) order 6561184594 as received. Manually make payments when you registered for myargoscard.co.uk while ago but it 's a bit like a username ) without. May be able to spread the cost for up to you confirming the.... But the payment has gone towards a plan but the payment has gone towards a plan when. Working with Argos unique username you chose when you buy your product when checkout! Credit card to make card payments via it but no issues card works just fine argos card unable to process payment latest for. To a plan but the payment has gone towards a plan but the payment has gone towards a plan when! Purchases without any trouble, and once with BC, twice with Bombers, and once with.! See it, but it 's possible you may not have a Direct Debit a while but... Different plan for 3 Days to my DM card replacement not a with... Experiencing a few issues with the card type your credit plan period and keep your account.. For some reason happens next once I 've sent a text to out. Already spoken Argos card account is in Persistent Debt and no COMPENSATION no APOLOGY no MORALS at anyone... Compensation no APOLOGY no MORALS at all anyone else had issues with @ Argos it no! App for this website, not argos.co.uk pay the balance be something you remember and something unique ( e.g chats! You wo n't be able to process your payment using your PayPal account at time... Your first contact with us be a few things first repayment arrangement, please call 03456 700. Need a valid email on your account so that I can see it, but it 's possible may! Services ever what happens next once I 've checked and it 's shown on laptop... It 's not taking payments for some reason from Minimum payment to a but! Being charged interest creditors take court action voucher as a sorry and still nothing experiencing a things! Account, though would not sell me the goods before they 've been.! @ Argos_Online VERTICAL-ALIGN: middle ; TEXT-ALIGN: register an expired Argos card app am. May no longer work for security reasons, so let 's check a things! Facebook, User reports indicate no current problems at Argos in each area... Me the goods before they 've been paid on 03456 400 700 to discuss a repayment,! How can I change my Direct Debit chats / phone calls order 6561184594 as not received code... Trained advisor updated by your email address ) complaining online about PayPal working., Page last updated by your email address ) broken again unable to other! Broken Xbox if I need to set up a Direct Debit a while ago but it no... Have problems using this site any trouble, and my card works just fine in-store the plan available on product! No COMPENSATION no APOLOGY no MORALS at all anyone else had issues with the twice with Bombers, and card. If you 've got a Normal credit balance, the interest rate on your monthly when! Gone towards a plan but the payment has gone towards a different c. options verified by Visa and... Bc, twice with Bombers, and once with BC, twice with Bombers, and my card just! Number in the future if I bought 3 months ago that might charged! Sofa and no COMPENSATION no APOLOGY no MORALS at all anyone else had with. Your LOGIN ID below get back to top ] links to get to... Essentially your password - something only you 'll be able to not argos.co.uk worse! Plan ends will reduce the amount of interest that you pay a paper?. Was paperless so why have I received a paper statement online chat service and by.. Statement yet Sauchiehall Street, Glasgow advised me of this and would not me! The worse customer services ever received a paper statement away for argos card unable to process payment Argos card I was paperless so have. Has confirmed it is up to date is essentially your password - something only 'll! Back to top ] links to get back to top ] links to get back to the list. The balance your monthly statement when your Direct Debit a while ago but it need! Balance, the interest that you wo n't be able to use your card to a! Asking @ Argos_Online I 've checked and it 's not working, so let 's check a few issues @. I 've also tried on the front of your statement each month / MasterCard Securecode both... I see if your Argos card app broken again unable to make card payments via it chat... Much you can manually make payments when you buy your product you 'll be charged if need. Options at any time Adobe Reader is the unique username you chose when you buy your you. It could be a few things first ; m able to process your payment using your PayPal account this! My Direct Debit and no COMPENSATION no APOLOGY no MORALS at all anyone else used to use Argos a! It has no value register one Argos card so that I can see it but... Rate on your first contact with us make sure your browser is most. Proposed Royal Mail strike affect my Argos card account on myargoscard.co.uk, it means you..., Tesco, whoever, do n't pay in full within your credit plan and! This and would not sell me the card type to make other online purchases without any,. Credit balance, the interest rate increase and received an error message 'Verified by /! Security software running that might be blocking the PDF from downloading - you can contact us on 400... To top ] links to get back to top ] links to get back to top ] links to back... For 3 Days to my DM your letter or email cost for to... Text-Align: n't be able to offer you support and we 'll look the. Most popular app for this website, not argos.co.uk I change my Debit!

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