We saw no renovation activity at them during our week. Lots of pools and restaurants to choose from the only other maun I have is on a evening of your sat out side you have to put up with smoke and vape why oh wy8 can't hotels have a none smoking area outside as there is only 2 places to go by the main lobby on a eve, Dear Guest,First of all thank you for your comments about your stay at Luxury Bahia Principe Akumal, Riviera Maya! should you do decide to attend the Presentation (mistake) dont sign anything regardless of how good they make it sound at the table. Others found the sales pitches very annoying. A true 5 * resort, I definitely recommend. The Tulum beach seemed real but as I said we wanted to experience Akumal not travel great distances to get to the beach.THE RESTAURANTS: We went for reservations early in the morning of our first day of our week and were able to get reservations for only one restaurant in the Akumal section. Adult-only Privilege Beach at BP Luxury Akumal*. Start your vacation with a refreshing welcome drink during check-in, served as the Privilege Concierge completes your private check-in. On the beach platform on the water is yoga, zumba and water aerobics, and well attended because it just works.This happens at the pools too. They told us it is an extremely nice resort, great food and service. Would totally recommend! We were told that restaurants were closed for renovations (in high season???) You are picked up at your Block and taken for a Privilege members breakfast at Coba with a pleasant member of the Bahai Staff (least relaxed bfast of our 2 weeks) who will ask you lots of questions (taking notes) while eating. This was not the experience we wanted or paid for.THE PRIVILEGE CLUB: We had no idea when we booked our trip that we were going to be second class citizens; that areas of the beach would be blocked out - especially the one that was right in front of us. One luxury Hotel asked if we could fwd them a screenshot showing where they were listed as they werent aware of this.After thinking about it over the next couple of days and doing some online checks (which we should have done prior to attending - our error) we decided to cancel and returned to their office within the 5 day cooling period.What a completely different reception we received.The initial salesman tried hard to convince us that we shouldnt cancel as it was such a great package. Free parking. Food was lovely, we went to the main buffet for breakfast and then the snack bar for lunch. The beauty of seeing that the most special day of your life of your life is also special for all your guests. The 90 mins turns into 4hrs. The grounds are beautiful and the animals are lovely to see. TERRACE . In all we were spoken to by 9-10 different people.Bahia Privilege Club WARNING.If you receive a note or email inviting you to a Bahia Privilege Club Presentation for which you will receive a 40 Dollar gift voucher to spend at Bahai and a btl of Tequila for a 90 min attendance - BEWARE.The 90 mins turns into 4hrs.You are picked up at your Block and taken for a Privilege members breakfast at Coba with a pleasant member of the Bahai Staff (least relaxed bfast of our 2 weeks) who will ask you lots of questions (taking notes) while eating.From there you will be taken to one of the Bahai newly refurbished Suites in Tulum to try and give a wow factor.Then its in to the Presentation Suite for the sales pitch, delivered personally to you (no one else) by a professional well versed Timeshare salesman (who will say that this is not Timeshares that used to be sold in the past (it is) and should you stupidly enough sign up (like us) - the statement you receive from your Bank clearly states Privilege Club Mex TIMESHARES.They tell you everything they think you would be wowed with - the savings on holidays, the top quality rooms and service you would always get as a Privilege Club member and the low fixed price for 3 & 5 day short breaks at Hotels around the World. beach shoes are a must ! Kind regards,Ahiram TavarezOnline ReputationBahia Principe Luxury Akumal. You are picked up at your Block and taken for a Privilege members breakfast at Coba with a pleasant member of the Bahai Staff (least relaxed bfast of our 2 weeks) who will ask you lots of questions (taking notes) while eating. This is the first time we used it and all our regrets evaporated instantly. We got a taxi which cost about 10 dollars and although uts about 65 dollars to get in all the money raised is to provide better facilities for the animals. 3 Bars. or. At Akumal, any area that you could swim from (much of the waterfront is reefs and not for swimming) was artificially made and/or roped off from the reefs . Find out our Bahia Principe Luxury Akumal Resort. Make the most of your beach time (or your adventures anywhere in the world) with a Caribbean vacation club membership that does more for you. With pools only steps away from beach, this hotel is bound to become your home away from home. more. Bahia Principe Grand Tulum: Great resort! Grounds were well manicured. You can look forward to a free breakfast buffet, 27 holes of golf, and a nightclub at Bahia Principe Luxury Akumal - All Inclusive. Surrounded by amazing natural landscapes, Bahia Principe Grand Tulum offers pools just steps from the beach, spacious rooms, and a wide variety of dining optionsthat is perfect for families. When my parents arrived, they had been given the end corner room and it wasnt done up. On the positive side it was beautiful to walk along the waterfront and the waves outside of the protected areas were wonderful. Create new account. There is enough variety of food to suit everyone and the food is very good. Our best regards!Monserrat GmezLuxury Bahia Principe Akumal Don Pablo Collection. Share your best vacations moments using #ExperienceBPPC. You do not wait any length of time.All in all, a great setting, wonderful weather, food and accomodation. - See 15,894 traveler reviews, 19,222 candid photos, and great deals for Bahia Principe Grand Tulum at Tripadvisor. As a member of the Privilege Club you also have exclusive access to nearby hotels within the Bahia Principe Riviera Maya resort. It was nearly impossible to find. Dear Guest.Thank you for choosing Luxury Bahia Principe Akumal Don Pablo Collection and for taking the time to share your recent stay with us.It is great to know that you really had a good time with us.We are honored that you have selected our hotel as your holiday destination and will be looking forward to welcoming you back to our hotel.Kind Regards from Mexico,Monserrat GmezLuxury Bahia Principe Akumal Don Pablo Collection. ***It was a good move****We had butler service however I was not sure how to use it. High humidity can cause a problem with damp smells in the rooms but we used the hotel's aromatherapy service and took wardrobe dehumidifiers with us which solved the problem.We loved the fact that we could travel around the different hotels in this complex and use their facilities - all of which were of a very high standard. HOWEVER, there were things that we did not like and we will not be returning. It was an amazing time. With pools only steps away from beach, this hotel is bound to become your home away from home. In this hotel, the youngest guests of the resort will love to explore the areas that have been carefully designed to entertain them. We chose Akumal because of suggestions from friends and easier, now exclusive beach access. Grab a bite at the nearby snack bar, the Truck. Some services may be subject to additional charges, Mexico, Jamaica, Dominican Republic & Spain, Riviera Maya, Runaway Bay, Samana, Punta Cana, La Romana & Canary Islands, *Services and facilities exclusive for Privilege Club members, Services subject to change without prior notice. They did move me the next day to block 53 and they was lovely and quiet. The place is beautiful and well maintained. The buffet has the same thing everyday and its not vegetarian friendly at all. Once we made it clear that we were cancelling we were taken into an Office where we were confronted by another member (the Senior Agent) who became very aggressive showing us one of the documents we signed (the 2 free weeks at Bahia Jamaica) and repeatedly stating this is your signature and that they had already paid for the 2 weeks (rubbish) and that if we cancelled we would only get half our money refunded. guests. Lock in the lowest price from these sites. Tables not being cleared,not being asked if you want tea or coffee,just the basics! He then tried to get us to agree to a lesser package for half the cost.We refused this which increased his aggression, by this time he was extremely intimidating and shouting. I was at the beach all the time as the main pool is just constantly loud for me but great for more the party people or people who like that atmosphere. Club Carts*. Dear Guest,On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Luxury Bahia Principe Akumal.We appreciate you are letting us know your comments and observations, be sure all of them are forwarded to every department in charge in order to apply the proper measures that guarantee the satisfaction of our clients. However. Each day promises to deliver an unforgettable memory of your vacation in Punta Cana. Taxes and fees that are shown are estimates only. Europeans will certainly find holidays at a lower cost that the Timeshare Club - Best to check this yourself.Finally, to you Bahia Principe - SHAME ON YOU, allowing your Guests to be subjected to this while on holiday.More, Dear Stay802795,First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. Make the most of your beach time (or your adventures anywhere in the world) with a Caribbean vacation club membership that does more for you. Tripadvisor performs checks on reviews. While I was out there my dad and stepmum were flying out the day after I left. Please see our partners for more details. Bahia Principe Luxury Akumal: Privilege Club WARNING. Be sure to tag your vacation posts on social media with #VacationAsYouAre, and dont forget to follow us on Instagram and Facebook. Before we went i did think theres a big world out there and we will only go to Mexico once but I really do have to go back. Our favourite was the Arlequin gourmet restaurant as the service and quality of the food there were amazing.Snorkelling here was great with plenty of tropical fish to view.Transport buggies were very efficient.A few small niggles were:* The "hot" buffet food tended to be cold. Book Bahia Principe Luxury Akumal, Riviera Maya on Tripadvisor: See 13,219 traveller reviews, 17,136 candid photos, and great deals for Bahia Principe Luxury Akumal, ranked #14 of 20 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. The quilt had a yellow stain on it!! and its verry bad for your health, I can feel the smell all the time :(( just because of that, want to go home!! We went with our friends who are seasoned resort travelers and we were curious how this Grand Bahia compared to other resorts (we have only been here). The beaches are so clean, no seaweed at all! Much of what I read in reviews was true. Bahia Principe Luxury Akumal - Akumal Riviera Maya All Inclusive Resort - Call Toll Free: 1-888-774-0040 or Book Online. For Sale: 184000 - Condominium, 1 bed, 1 bath, 850 sqft at Quetzal 3 in Bahia Principe. Catered exactly to your liking and the preferences of your family. Bahia Privilege Club WARNING. The entertainment team do a fab job around the pool. Xaha Villas Suites & Golf Resort. But one particular guy really stood out my eldest daughter was 19 when we went she made a couple of friends, they went up to the Hecienda Dona Isabel most nights. Then its in to the Presentation Suite for the sales pitch, delivered personally to you (no one else) by a professional well versed Timeshare salesman (who will say that this is not Timeshares that used to be sold in the past (it is) and should you stupidly enough sign up (like us) - the statement you receive from your Bank clearly states Privilege Club Mex TIMESHARES. If you receive a note or email inviting you to a Bahia Privilege Club Presentation for which you will receive a 40 Dollar gift voucher to spend at Bahai and a btl of Tequila for a 90 min attendance - BEWARE. Tripadvisor performs checks on reviews. Room was super clean and cleaned spotless every day. Gran Bahia Principe Akumal Riviera Maya Mxico. The only average dinner was at Oasis which looks like it is still finding its identity but was the only a la carte available that day-Quick access from our room to and from the beach though we did not have an 'oceanview' room.-Top shelf unlimited tequila!-Oscar at the Akumal bell deskFrankly, if you aren't enjoying yourself here, you shouldn't travel. even complained to be told they didn't have any! Its all this poor service that has just gone so down hill that I probably will not go back. plenty of loungers under shade on the beach and pool areas and we . We were impressed by the friendliness of the staff and the high quality of care that we received; especially from Fabian, the Block butler. Dear guest,First of all thank you very much for staying in Luxury Bahia Principe Akumal and taking the time to write your positive impressions. 120. NO bug bites here, a first for me which made my vacation so much more. Book Bahia Principe Luxury Sian Ka'an, Akumal on Tripadvisor: See 9,501 traveller reviews, 12,936 candid photos, and great deals for Bahia Principe Luxury Sian Ka'an, ranked #11 of 20 hotels in Akumal and rated 4.5 of 5 at Tripadvisor. Extra points per night for bookings made via www.bahia-principe.com or our call centre. I don't know how many times we would settle in to a quiet area only to have the music start. We are Privilege club members, so this is what you get:Golf cart which takes you anywhere in the resort, but service stops at 8:30 PM!! HOWEVER, there were things that we did not like and we will not be returning. It will certainly help us keep focus on customer satisfaction and fulfillment of our hotel standards.Regarding the situation described, we are sorry about not meeting some of your expectations; all of your observations have been forwarded to the General Management of the resort as guest satisfaction is our priority and rest assured we are constantly striving towards excellence in our services.Sending you our best regards, Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal, This is the version of our website addressed to speakers of English in the United States. We were also surprised that so many of the restaurants were big glass boxes and that there were very few outdoor eating experiences (1).This is a very negative review and I have never written one like this before. Saying that up to now the staff are second to none very frie7and helpful. I felt sorry for them and they were just so pleasant. We said go ahead and call them (no way was he going to do that) We stuck it out against this despicable individual and demanded our full refund as our Legal right. It was nearly impossible to find. Resorts in the Caribbean. Poolside drinks service from lovely staff, also great swim up bar available. We were also shocked to find that the restaurants we went to were actually half buffet, you had to serve yourself appetizers and desserts - not a true dining experience. The staff is wonderful. Two of us are vegetarians even a lot of choice for us.I believe that it's the staff that make this hotel they go above and beyond the call of dutie. There was one night that I had their risotto and it was way too salty. Tiles were broken in the room around the table and under the bed!! Services, Activities and Entertainment: Privilege Lounge*. Suites beautiful everything there you needed. Tripadvisor performs checks on reviews. Before we left the Office the same guy returned and tried to apologise for his manner and wanted us to leave on good terms, obviously didnt want us discrediting this Timeshare scam with any other Bahai guests while we were there. The Privilege Club is such an upgrade! They told us it is an extremely nice resort, great food and service. Review tags are currently only available for English language reviews. Reljate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Bahia Principe Luxury Akumal: A holiday made even better with Privilege Club - See 12,969 traveler reviews, 16,049 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. Bahia Principe Grand Tulum: GBP Tulum Sept 2016 #45 - See 15,894 traveler reviews, 19,222 candid photos, and great deals for Bahia Principe Grand Tulum at Tripadvisor. We hope to welcome you back in the near future, it will be wonderful to say hello to you again!Our best regards!Monserrat GmezLuxury Bahia Principe Akumal Don Pablo Collection, This is the version of our website addressed to speakers of English in the United States. All your observations are well received and we will do our best to reinforce the areas mentioned.Please do not hesitate to contact our Public Relations/Guest Service colleagues in order to receive the best assistance to improve your experience. First and foremost, the food is AMAZING (whether its a la carte or just the lobby buffet). I had a two week break at the Bahia principe akumel in Sep 2015.the complex is huge and has another two hotels on the same complex.We had a luxury junior suite which was large with a separate seating area huge double bed air con and ceiling fan. In this video, we wanted to take you guys on a Bahia Principe Luxury Akumal full tour 2021, another resort from our 2021-21 trip to Mexico at. We are very proud to have made a contribution into your excellent holiday.We hope to welcome you again soon for an even better experience, please do not hesitate to contact us prior to your arrival.Warmest regards,Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal. and we would have to go off site. I am not complaining about noise from night shows or pool activities; that is an expected occurrence. The main beach is so clean We are going back to our paradise next Christmas and New year 2016-17 again. It is for guests like you that our resort remains one of the most appreciated hotels in the Riviera Maya.It is a pleasure to know that we filled your expectations, it will be great to have you back, and give you the best service.Our entire team will be flattered by reading you had a great time among us and we all hope to welcome you back very soon, to pamper you as you only deserve. Lock in the lowest price from these sites. Not now. Plenty of variety food wise and the restaurants are amazing! Travel Company. Our mission is to exceed our guests expectations and we are glad to know that we accomplished this goal with you.If you choose us again as your holiday destination it will be pleasure to welcome you again. Taxes and fees that are shown are estimates only. 140. 3.1K views, 114 likes, 21 loves, 46 comments, 50 shares, Facebook Watch Videos from Privilege Club: Surrounded by high-end residences and a golf course, you'll have an exclusive experience that. I loved having cocktails bought to my sunbed and yes, sometimes you waited a little while, but the waiters all worked their socks off and didn't expect any tips. I had a leaking AC and a broken phone. 130. Away from the rays of the sun, the Kids Club features innovative activities like costume workshops, crafts, cooking, expeditions, and childrens games. It was not a pleasant experience. Service at restaurant and bars was awesome . We can say, however, that we are still in love with Mexico! See 13,361 traveler reviews, 17,483 candid photos, and great deals for Bahia Principe Luxury Akumal, ranked #14 of 20 hotels in Akumal and rated 4.5 of 5 at Tripadvisor. Dear guest,First of all thank you for your loyalty in Bahia Principe Hotels & Resorts and for choosing us once again to enjoy your holidays.We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards.Regarding the situation described, all your observations have been forwarded to the General Management and RCI of the resort as guests satisfaction is our priority and rest assured we will be constantly striving to the excellence in our services.Your opinion is really important for us to keep the quality in our services at the hotel, thank you for sharing your point of view.We hope to have the opportunity to host you in the future as we believe you will enjoy our new services.Sending you our best regards,Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal, This hotel has a lovely reception area, clean restaurants and pool area but the rooms are a complete let down!! Thank you for taking some time to express your impressions during your stay and for sharing your comments and points to improve with the Bahia family at the Luxury Bahia Principe Akumal.We hope that we will be able to welcome you back soon . !The room is good, cleaned twice a day.Beach - very long, with areas with sand and other not accessible - you need water shoes to be comfortableFood - very goodDrinks, premium for PC membersBook your own transfers from and to the airport if you can. Please do not hesitate to contact us at: info.akumal@bahia-principe.com on your next visit.Kind regards!Estefana DelgadoLuxury Bahia Principe Akumal. We are honored that you have selected our hotel as your holiday destination and will be looking forward to welcoming you back to our hotel.Our kindest regards,Geraldine LunaLuxury Bahia Principe Akumal Don Pablo Collection. Much of what I read in reviews was true. Thank you for mentioning our staff, they work hard and diligently every day to make our guests' stay the best possible. * Staff promoting the privilege club in the lobbies were a nuisance by pestering you as you went past.All in all though a great hotel and an amazing holiday. Dear Carole,On behalf of the entire Luxury Bahia Principe Akumal Don Pablo Collection staff I would like to take this opportunity to thank you for your feedback regarding your recent stay at our hotel facility. As well, this is the beach area for two of the other three resorts leading to very heavy use. Lock in the lowest price from these sites. We are Privilege club members, so this is what you get: Still excellent during 5th stay but not sure if we will return, Del Sol Beachfront Hotel and Condominiums. . Check in was prompt, butler service was at our room to check on us daily. They have an adults only section and its very quiet. It is mentioned that the place is large; that is an understatement and you must think crowds, line ups and walkie talkies for the buffet restaurants and the trolleys. This music boomed from the pool areas and bars onto the beach. - See 13,360 traveler reviews, 16,939 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. Services, Activities and Entertainment: Privilege Beach Club at Las Olas Beach House*. Whether you prefer to lounge by the beach, release your tension at the spa, or experience a taste of international cuisine, there's endless ways to enjoy each day. !We truly understand your review and appreciate the opinion that all of our present and future customers may have. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. + great staff a credit to the hotel from the entertainment staff to the waiters.clean and tidy grounds around the complex. Services, Activities and Entertainment: Privilege Lounge*. We hope to receive you again at The Mexican Caribbean and please do not hesitate to contact us before your next visit. Bahia Principe Luxury Akumal . From there you will be taken to one of the Bahai newly refurbished Suites in Tulum to try and give a wow factor. Our favourite restaurants were the Arlequin and Dolce Vita. People included 30 people. Bahia Principe Luxury Sian Ka'an: Tropical - See 9,502 traveler reviews, 12,551 candid photos, and great deals for Bahia Principe Luxury Sian Ka'an at Tripadvisor. Instagram and Facebook to explore the areas that have been carefully designed to them... Broken in the room around the pool up bar available to tag your vacation with a refreshing drink. Food to suit everyone and the preferences of your life of your in... Be returning the other three resorts leading to very heavy use # VacationAsYouAre, and great deals for Principe... Bar available to tag your vacation with a refreshing welcome drink during check-in, as! 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