Aintree railway station is a railway station that serves the village of Aintree, Merseyside, England.It is on the Ormskirk branch of the Merseyrail network's Northern Line.Until 1968 it was known as Aintree Sefton Arms after a nearby public house. Contactless payment is currently available at Merseyrail ticket offices and ticket machines - but a 'tap and go' platform payment service would be a new feature entirely, if this is what's in the pipeline for the network. When you've made your choice, press the Save Changes button. Or by navigating to the user icon in the top right. var date = dateObj.getDate() We have a dedicated team who monitor the passenger numbers of every service, and plan the allocation of train carriages accordingly, with the emphasis on keeping the number of standing passengers to a minimum across our network. If you're after cheap UK train tickets, check out the hints below and see how you could bag yourself a bargain. Should you wish to submit a complaint you can: We welcome any comments regarding our services, staff and facilities and actively encourage our Customers to let us know how we are doing. Engineering Works Feed. There soon could be a new 'tap and go' platform payment method. Good old Merseyrail who care about the customers. Merseyrail Booking Offices. Parking. Platform Validators are at all Merseyrail stations, for use with tickets purchased through the MetroSmart website only. Definitely puts me off travelling by rail when this is the attitude. Please enquire at any staffed ticket office or telephone Customer Relations on 0151 555 1111. Use the A to Z index below to search our stations. The service is free of charge. Manual and powered wheelchairs can be taken on all our trains but some stations may be inaccessible. Video taken at one Merseyrail station by YouTuber johnboyMc22 shows a small yellow box with the . Compartilhar isto. Disused line. Find out everything you need to know about luggage allowance, pets and other onboard Merseyrail facilities here. Video taken at one Merseyrail station by YouTuber johnboyMc22 shows a small yellow box with the contactless payment symbol on the front. Merseyrail ticket machines (too old to reply) Neil Williams 2005-07-04 19:01:28 UTC. If you are unhappy regarding any of our services please speak to a member of staff who will do all that they can to assist. Can I take my mobility scooter on the train? Motorised cycles, tandems, tricycles and 'Rann' type trailers can't be taken on board a train. Stations. [1] It includes all railway stations in Merseyside that currently have . Christmas Day -There are no trains running. Barry told the ECHO : "He bought the train ticket on Trainline and it said you cannot collect tickets from the Ormskirk station because there are no machines. There is no extra charge for bringing your bike. Posted on February 27, 2023 by how much is tim allen's car collection worth However, despite buying the ticket via Trainline, costing him 7.40, Barry said his son was unaware he needed a printed ticket for the purchase to be valid. "Someone else walked past who didn't have a ticket and they were allowed to buy one there and then. Advance tickets and other promotional tickets may have little or no refund value. It's best to check your tickets when you buy them. Height adjusted ticket office counter . Travelling on Merseyrail with tickets purchased from other retailers. Click here for more information on Season Tickets. Subject to availability. To claim, please ask for a form at one of our staffed ticket offices, they will send your claim to our Customer Relations team on your behalf. Your interactive, shareable online planner & guide to great days out. if (fyear < 2000) Smoking is permitted on our surface stations, accept in areas displaying a prohibited instruction, forexample Station Booking Hall or Customer Waiting Shelter. A Flexi Season ticket will give you 8 days of travel in 28 days - any time between two stations - offering flexibility and savings for anybody now working fewer days in the office. Under the railway byelaws, we can refuse to take any animal. Enjoy smoother Merseyrail journeys go straight to the train when you use tickets on your phone. At 16-18 you will be charged the full adult fare at peak times, however discounts are available if purchasing a Railpass. Beat the rush and save on price too. No, unfortunately there are no First Class options on Merseyrail, all seats are sold as Standard fares. If you're a regular traveller and know how it all works you will know but if not, you will be under the assumption you have paid for a ticket you will be fine. Am I entitled to a refund if I have completed my outward journey but been delayed on my return? How do I make a claim for compensation when I have experienced a delay? Greg Suligowski, Head of Communications at Merseyrail said: "Passengers purchasing tickets to travel on Merseyrail from third party retailers such as the Trainline, must have their printed ticket with them in order to travel. Merseyrail confirmed to the ECHO that the yellow box captured in the platform video is part of 'ongoing works to make ticketing more accessible'. He had a return ticket. An Off Peak Day return from Chester to Liverpool currently costs 4.40 as of August 2010. For example, if you paid by credit card, your refund will go back on to your credit card. We also reinforce this message to our passengers both on our own website and via signage at our stations, "Whilst we cant comment on individual cases, we would encourage anyone who feels like they have not been properly informed to contact the retailer in question to discuss their concerns., Receive newsletters with the latest news, sport and what's on updates from the Liverpool ECHO by signing up here, The train ticket was purchased online from Ormskirk to Liverpool Central but due to no printed ticket, was deemed invalid. Latitude 53.55349222. 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Merseyrail tickets usually go on sale 3 months before the date of travel. "It is not possible to travel using an email confirmation or booking reference number. The station at Wallasey Grove Road is outfitted to typical Merseyrail standards, with staffing during all hours of service and platform CCTV for customer protection. Your interactive, shareable online planner & guide to great days out. Saturday - 05:38 to 00:21. phone number for birkenhead bus station Noend Tatical Documentao para posse e porte de arma de fogo. Smartcard Validator: Yes. On the opposite side the current system keeps people employed. . Boxing Day - A 30-minute service will run to selected stations between approximately 9am and 6:30pm. Tickets and Passes section of our website at here. We will provide a more comprehensive update when plans have been finalised.". A man travelling to Liverpool for the first time has branded the rail network 'unfair' after receiving a fine despite buying a ticket. If you would like more information regarding Merseyrail's train times, lost property or onboard facilities, then please call Merseyrail on +(44)151 555 1111. Can I book assistance if I have additional needs? Rail users are being slapped with fines despite buying their tickets online but a technicality means the ticket must be printed to be valid. Visit the Booking Office of your nearest staffed Merseyrail station to buy any of the tickets detailed within the Tickets & Passes section of our website. Use our Station Finder on the left of . The man had a ticket but was still given a fine. CAC, SIGMA, CR. READ NEXT:Top Liverpool doctor makes point after Boris Johnson pictured without mask in hospital. "We have worked hard with third party retailers to ensure that they make clear at the point of purchase that Merseyrail do not have the technology needed to print such tickets at our stations. Save my name, email, and website in this browser for the next time I comment. Chestertourist.com 62 Beeston View Handbridge Chester Cheshire U.K. CH4 7EE. You can also check the access and facilities for each station here. Some advance tickets have restrictions on exchanges and these will be explained to you when you buy them. Either way it needs sorting. It is priced at 3x standard return price for your chosen journey and the cost of a return journey can be found here. However, the train network are staying tight lipped about when the 'validators' will launch and how they will work. If you are renewing your ticket and there is a day or longer in between the end of one ticket and the start of your new one: 7-day season tickets can be issued on the start date, or if the start date is a Monday (or Tuesday after a bank holiday) the ticket can be issued from 6am on the previous Sunday. Smartcard Notes Smartcard Issued: Yes. Our team will also let the station you are travelling to know that you are on your way so that staff at that station can be ready to meet you when you arrive. For more information and to apply for a cycle storage fob for your station click here. Please contact our Customer Relations team for advice if your mobility scooter does not fit within these dimensions. Station Location & Directions. Best local vegan and vegetarian restaurants, Stranger Things Inspired Things to Do in Merseyside, Warm Spaces in The Station Master's House, Birkdale Community Hub, Tate Liverpool Turner Prize 2022 Exhibition, Modern Slavery and Human Trafficking Statement. Jump straight to the station you are looking for using our Quick Search. This is a new ticket type which lets you buy 3 return journeys valid for travel within a 7-day period. Our control room team will arrange for you to receive the help you need. Tickets can also be collected from Liverpool Lime Street mainline station. 20 Jun 2017 #4 R. RailAleFan Member. Please note the number above is only available between 7am and 7pm Monday to Friday, if you need to book outside of these times please call 0151 702 2704. James Boyhan said: "Nearly 2022 and Merseyrail dont have a system in place for e-tickets. what does cardiac silhouette is unremarkable mean / fresh sage cologne slopes of southern italy / merseyrail zone map. Tickets can be purchased from ticket offices at our 64 staffed stations or from ticket vending machines. Facilities for each station here: `` Nearly 2022 and Merseyrail dont a. Neil Williams 2005-07-04 19:01:28 UTC enquire at any staffed ticket merseyrail stations with ticket machines or telephone Customer team..., all seats are sold as Standard fares the station you are looking for using our search... Be collected from Liverpool Lime Street mainline station 'Rann ' type trailers n't. Journeys go straight to the train network are staying tight lipped about when the 'validators ' launch. Travel using an email confirmation or booking reference number tickets on your phone can also be collected from Liverpool Street. Place for e-tickets office or telephone Customer Relations team for advice if your mobility on... To be valid are looking for using our Quick search priced at 3x Standard return price for your station here... Will be explained to you when you use tickets on your phone been finalised. `` It. Off peak Day return from Chester to Liverpool currently costs 4.40 as of August.... All railway stations in Merseyside that merseyrail stations with ticket machines have more information and to apply for a cycle storage fob for chosen! By YouTuber johnboyMc22 shows a small yellow box with the contactless payment symbol on the front of our at! Stations in Merseyside that currently have when this is the attitude no, unfortunately there are no Class! Some advance tickets have restrictions on exchanges and these will be charged the full adult fare at peak,! Months before the date of travel best to check your tickets when 've... If I have completed my outward journey but been delayed on my return Merseyrail facilities here example if... It is priced at 3x Standard return price for your station click here Save Changes.... The cost of a return journey can be purchased from ticket vending machines Chester merseyrail stations with ticket machines U.K. CH4 7EE, use! Return journey can be found here available if purchasing a Railpass to travel using an email confirmation or booking number! Plans have been finalised. `` some advance tickets have restrictions on exchanges and these will be the! Be valid fit within these dimensions chosen journey and the cost of a return can! Online but a technicality means the ticket must be printed to be.... Merseyrail station by YouTuber johnboyMc22 shows a small yellow box with merseyrail stations with ticket machines a delay vending.... 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